The influence of cross-cultural differences on the interpretation and understanding of aircraft passenger safety briefing cards

التفاصيل البيبلوغرافية
العنوان: The influence of cross-cultural differences on the interpretation and understanding of aircraft passenger safety briefing cards
المؤلفون: Jentsch, Florian, Charles Richardson, Donald Hunt, John Wise, Jentsch, Florian G.
Added Details: Embry-Riddle Aeronautical University. Department of Aeronautical Science.
Call Numbers: HE9787 .J46 1992eb
وصف مادي: 1 online resource (xiv, 169 leaves) : illustrations
مستخلص: Aircraft passenger safety briefing cards are an important part of passenger safety education aboard commercial aircraft. The cards must be understood by all readers, regardless of age, gender, or culture. Related research indicates that passengers from different cultures might misunderstand the highly specialized instructions on safety cards. A self-developed test was administered to 172 students from four cultures (British, French, German, U.S.) at seven universities in five countries. Significant differences (p<0.05) according to culture were found for the interpretation of pictograms. Culture did also significantly influence the understanding of the color designating emergency exits in airplane floor lighting (p<0.01). European subjects selected green, while subjects from the U.S. chose red. Although significant differences were found in the design preferences for safety cards, these differences were not as hypothesized. The results indicate that the interpretation of safety information varies between cultures. Appropriate recommendations were made.
الموضوعات: Aeronautics Cross-cultural studies. Safety measures, Intercultural communication., Safety signs Cross-cultural studies., Aéronautique Études transculturelles. Sécurité Mesures, Signaux de sécurité Études transculturelles., Aeronautics Safety measures, Intercultural communication, Safety signs
مصطلحات الفهرس: Cross-cultural studies, Cross-cultural studies., Études transculturelles.
URL: https://commons.erau.edu/db-theses/274
الاتاحة: Open access content. Open access content
ملاحظة: "Daytona Beach, Florida, March 1992."
Includes bibliographical references (leaves 115-118).
Abstract -- List of tables -- List of figures -- List of abbreviations -- Introduction. The accident record ; Survival of aircraft accidents ; Passenger safety education ; Understanding of safety cards ; Statement of the problem ; Review of the related literature. Benefits of passenger safety briefing cards ; Previous studies of safety card designs ; Current aircraft passenger information cards ; Safety card sample ; Cross-cultural communication ; Cross-cultural studies on communication ; Americans, British, French, and Germans : general cultural differences in communication styles ; Americans, British, French, and Germans : differences in the use of technical signs ; Summary ; Statement of the hypotheses -- Method. Subjects. Native language and field of study ; Age ; Gender ; Previous flight experience ; Instrument. Description ; Development and features ; Test instructions ; Design. Limitations ; Procedure. Pilot tests ; Administration of the tests -- Analysis. General approach. All subjects ; Highly stratified subgroup ; Control tests ; Safety card design features. Description ; Drawings as a design feature ; Worded instructions as a design preference ; Photos as a feature in the design of safety cards ; Color-coding of exit lights ; Interpretation of pictograms. Approach ; Categorizations ; Results ; Other influences on the interpretation of safety cards ; Summary ; Brief comparison of the overall effectiveness of the pictograms. Exit lighting ; High heel shoes ; Exit slides ; Electronic equipment -- Conclusions. Interpretation of pictograms ; Safety card design preferences ; Color coding of exits in floor lighting ; Summary -- Recommendations. General recommendations ; Recommendations for test procedures ; Recommendations for safety card design ; Recommendations regarding specific pictograms ; Recommendations regarding exit path lighting -- References.
Also available in print.
Other Numbers: FER oai:commons.erau.edu:db-theses-1131
1014343402
المصدر المساهم: From OAIster®, provided by the OCLC Cooperative.
رقم الانضمام: edsoai.on1014343402
قاعدة البيانات: OAIster