Dissertation/ Thesis

The Impact of Users' Perceived Threats on ERP System Success

التفاصيل البيبلوغرافية
العنوان: The Impact of Users' Perceived Threats on ERP System Success
المؤلفون: Nguyen Xuan Phuong, 阮春芳
Thesis Advisors: 蕭銘雄
سنة النشر: 2009
المجموعة: National Digital Library of Theses and Dissertations in Taiwan
الوصف: 97
In the globalization competition, Enterprise Resource Planning (ERP) appears to be the base requirement for replacing legacy systems, simplifying and standardizing systems, improving interactions with suppliers and customers, gaining strategic advantage, or linking to global activities… However, bearing high failure rate, it is important to examine the failure factors. Users’ perceived threats have long been recorded as a serious cause of Information Systems (IS) failures. The literature review proposed that user’s perceived threats’ impact on ERP systems success may even more severe. Using the famous DeLone and McLean Information System Success Model and questionnaire email survey, this paper intends to examine the effect of perceived threats on ERP systems success. The result supports the hypotheses that users’ perceived threats may have negative effects quite equally on all the aspects of the success of ERP implementation projects, including system quality, information quality, service quality, user satisfaction and net benefits. Managers, implementers, consultants and all relevant parties may need to notice the fact and may have good prevention and solving methods.
Original Identifier: 097STU00396039
نوع الوثيقة: 學位論文 ; thesis
وصف الملف: 95
الاتاحة: http://ndltd.ncl.edu.tw/handle/07920797807802741479
رقم الانضمام: edsndl.TW.097STU00396039
قاعدة البيانات: Networked Digital Library of Theses & Dissertations