Dissertation/ Thesis
Strategic Planning and Needs Analysis of Electronic Performance Support System Implemented in Business Organizations
| العنوان: | Strategic Planning and Needs Analysis of Electronic Performance Support System Implemented in Business Organizations |
|---|---|
| Alternate Title: | 我國企業實施電子績效支援系統(EPSS)之需求評析與策略規劃 |
| المؤلفون: | Tsai, Pei-Fen, 蔡佩芬 |
| Thesis Advisors: | Samuel Chi-Cheng Chang, 張基成 |
| سنة النشر: | 1998 |
| المجموعة: | National Digital Library of Theses and Dissertations in Taiwan |
| الوصف: | 86 Owing to the explosion of information, computers become an inseparalbe part of our works. Therefore, the most serious issue that companies concern is how to use computers to assist people work effectively. That is why Electronic Performance Support System ( EPSS ) rises. In a computer-based information environment, EPSS can provide just-in-time information and suggestion for workers, especially for the new employers that need to raise the efficiency of their works. The main purposes of this study are: first, to understand the ways of promoting personal work performance, the outcomes in practice, and the obstacles may encounter in business organizations. Second, to find the necessary degree of EPSS and the elements that influence the necessity of EPSS. Third, to discuss the contents and functions that are required by the business organizations. Forth, to provide suggestions of planning, designing, developing and carrying out EPSS by the results of needs assessment and analysis of this study. Questionnaires of this survey are distributed to the people who work in human resource development department and educational training department in business organizations. Based upon the literature review and the consult of experts of EPSS, the questionnaire is completed. The pre-test and pilot study of the questionnaire make it accurate in reliability, and the value of Cronbach ( of the pre-test and pilot study higher than 0.7 make the qrestionnaire accurate in validity. when pre-testing and predicting th is questionnaire. In data processing periods, frequency distribution, percentage, T-test, one-way ANOVA, correlation, and stepwise multiple regression are examined by using SPSS 7.0 for Windows. The result of this study indicates that business organizations pay much attention to raise personal working performance; however, it does not make good improvement. The elements that cause inefficiency are lacking of performance support concepts, techniques and higher authorities'' support. According to this study, the needs priorities of contents and functions of EPSS include: information base, expert system, interation learning, productivity and application software, on- line help, and user interface. The main elements that influence needs of EPSS include: the imperfect degree of information system, job years, numbers of employers, the degree of paying attention to improving personal work performance, and the years of computerizing. Finally, some suggestions are proposed according to this study''s conclusions. |
| Original Identifier: | 086TKU01330010 |
| نوع الوثيقة: | 學位論文 ; thesis |
| وصف الملف: | 161 |
| الاتاحة: | http://ndltd.ncl.edu.tw/handle/ppu2pc |
| رقم الانضمام: | edsndl.TW.086TKU01330010 |
| قاعدة البيانات: | Networked Digital Library of Theses & Dissertations |
| الوصف غير متاح. |