Academic Journal
The shift of the relationship of customer participation and customer satisfaction in delayed benefit services
| العنوان: | The shift of the relationship of customer participation and customer satisfaction in delayed benefit services / 便益遅延型サービスにおける顧客参加と顧客満足の関係の変化 |
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| المؤلفون: | Chihiro Morito, 森藤 ちひろ |
| المصدر: | 流通研究 / Journal of Marketing & Distribution. 2018, 21(1):13 |
| قاعدة البيانات: | J-STAGE |
| تدمد: | 13459015 21860939 |
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| DOI: | 10.5844/jsmd.21.1_13 |