Academic Journal
Emotional stakeholders as “crisis communicators” in social media : The case of the Telenor customer complaints crisis
| العنوان: | Emotional stakeholders as “crisis communicators” in social media : The case of the Telenor customer complaints crisis |
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| المؤلفون: | Britt Foget Johansen, Winni Johansen, Nina M. Weckesser |
| المصدر: | Corporate Communications: An International Journal, 2016, Vol. 21, Issue 3, pp. 289-308. |
| URL الوصول: | http://www.emeraldinsight.com/doi/10.1108/CCIJ-05-2015-0026 |
| قاعدة البيانات: | Emerald Insight |
Full Text Finder | تدمد: | 13563289 |
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| DOI: | 10.1108/CCIJ-05-2015-0026 |