Academic Journal
Building consumer trust in secondhand fashion: A signaling theory perspective on how consumer orientation and environmental awareness shape engagement
| العنوان: | Building consumer trust in secondhand fashion: A signaling theory perspective on how consumer orientation and environmental awareness shape engagement |
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| المؤلفون: | Yeneneh Tamirat Negash, Taufik Akhbar |
| المصدر: | Cleaner and Responsible Consumption, Vol 14, Iss , Pp 100211- (2024) |
| بيانات النشر: | Elsevier, 2024. |
| سنة النشر: | 2024 |
| المجموعة: | LCC:Environmental effects of industries and plants LCC:Economic growth, development, planning |
| مصطلحات موضوعية: | Signaling theory, Consumer orientation, Environmental awareness, Consumer trust, Engagement in secondhand fashion, Environmental effects of industries and plants, TD194-195, Economic growth, development, planning, HD72-88 |
| الوصف: | The secondhand fashion market suffers from information asymmetry, creating consumer distrust and limited engagement in secondhand fashion (ESHF). The existing research on how sellers and product signals can mitigate this distrust is limited and produces conflicting results. This is particularly true in terms of understanding how signaling interacts with consumer-specific factors such as orientation and environmental awareness. Thus, this study contributes to understanding the factors driving consumer trust (CT) and ESHF through signaling theory and the nuanced role of consumer orientation and environmental awareness. Structural equation modeling, including multigroup analysis, is employed to test the proposed hypotheses with a sample of 203 Indonesian consumers from a secondhand market platform. The findings indicate that signals such as seller reputation, product history, and refurbishment details significantly enhance CT, with seller reputation being the most influential of the factors. The effectiveness of these signals varies by consumer orientation: functionality-oriented consumers respond more to remarketing information, whereas newness-conscious consumers are influenced more by refurbishment details. Additionally, consumer environmental awareness significantly strengthens the positive relationship between CT and ESHF, highlighting the importance of aligning environmental values with trust-building measures to enhance consumer ESHF. These insights enrich the theoretical understanding of signaling in secondhand markets and offer practical guidance for addressing the challenges associated with CT and ESHF. |
| نوع الوثيقة: | article |
| وصف الملف: | electronic resource |
| اللغة: | English |
| تدمد: | 2666-7843 |
| Relation: | http://www.sciencedirect.com/science/article/pii/S2666784324000445; https://doaj.org/toc/2666-7843 |
| DOI: | 10.1016/j.clrc.2024.100211 |
| URL الوصول: | https://doaj.org/article/2ae4d2564a254882865535686fffaa74 |
| رقم الانضمام: | edsdoj.2ae4d2564a254882865535686fffaa74 |
| قاعدة البيانات: | Directory of Open Access Journals |
Full Text Finder | تدمد: | 26667843 |
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| DOI: | 10.1016/j.clrc.2024.100211 |