Academic Journal

Digital health literacy and use of patient portals among Spanish-preferred patients in the United States: a cross-sectional assessment

التفاصيل البيبلوغرافية
العنوان: Digital health literacy and use of patient portals among Spanish-preferred patients in the United States: a cross-sectional assessment
المؤلفون: Lindsey M. Philpot, Priya Ramar, Daniel L. Roellinger, Margaret A. McIntee, Jon O. Ebbert
المصدر: Frontiers in Public Health, Vol 12 (2024)
بيانات النشر: Frontiers Media S.A., 2024.
سنة النشر: 2024
المجموعة: LCC:Public aspects of medicine
مصطلحات موضوعية: patient portals, digital health, Technology Acceptance Model, digital health literacy, Limited English Proficiency, Spanish preferred, Public aspects of medicine, RA1-1270
الوصف: ObjectiveIndividuals with Limited English Proficiency (LEP), including Spanish-preferred patients, face healthcare challenges due to language barriers. Despite the potential of digital health technologies to improve access and outcomes, there is a “digital divide” with underutilization among vulnerable populations, including Spanish-speaking LEP individuals, highlighting a need for increased understanding and equitable digital health solutions.Materials and methodsA multi-mode, multi-language cross-sectional survey was built based on the Technology Acceptance Model and deployed from a multi-state healthcare practice. Measures included patient-reported comfort level with reading and speaking English, internet and computer access and satisfaction, ability to perform healthcare-related online tasks, and the eHEALS scale of digital health literacy.ResultsA total of 212 Spanish-preferred patients completed the survey (response rate, 212/2,726 = 7.8%), of which 73.6% indicated lack of comfort in reading or writing in English (LEP n = 156). Spanish-speaking individuals with LEP reported higher rates of needing help when learning how to use new technology or devices, reporting difficulty in the evaluation of health information on the internet and being able to differentiate high-quality information from low-quality online health resources, feeling confident in using health information found online to make health decisions, and having lower access to health-related online services than Spanish-speaking individuals without LEP.DiscussionImproving equitable accessibility to digital tools for individuals with LEP seeking healthcare can help to improve their engagement with their providers and promote self-efficacy in their care. Opportunities exist with emerging technologies to develop language-concordant healthcare resources that will improve outcomes for Spanish-preferred patients.
نوع الوثيقة: article
وصف الملف: electronic resource
اللغة: English
تدمد: 2296-2565
Relation: https://www.frontiersin.org/articles/10.3389/fpubh.2024.1455395/full; https://doaj.org/toc/2296-2565
DOI: 10.3389/fpubh.2024.1455395
URL الوصول: https://doaj.org/article/d276082eb7f04a20a3a8b34e1cf9af10
رقم الانضمام: edsdoj.276082eb7f04a20a3a8b34e1cf9af10
قاعدة البيانات: Directory of Open Access Journals
الوصف
تدمد:22962565
DOI:10.3389/fpubh.2024.1455395