Academic Journal
Examining the effects of mobbing and role uncertainty on the performance of the employees: Research on logistics companies
العنوان: | Examining the effects of mobbing and role uncertainty on the performance of the employees: Research on logistics companies |
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المؤلفون: | Adıgüzel, Zafer, Küçükoğlu, İrem |
بيانات النشر: | Kahramanmaraş Sütçü İmam University |
سنة النشر: | 2021 |
المجموعة: | İstanbul Medipol University Institutional Repository (DSpace@Medipol) |
مصطلحات موضوعية: | Mobbing, Role Uncertainty, Intention to Leave, Employee Performance, Rol Belirsizliği, İşten Ayrılma Niyeti, Çalışan Performansı |
الوصف: | Within the scope of the research, when organizations position their employees according to their abilities and expertise, this can contribute positively to the performance and productivity of the employees. However, when the pressure is put on employees and when the duties and responsibilities are given out of their knowledge, the employees desire to leave the organization starts to emerge. In other words, in cases of mobbing and role uncertainty, individuals who lose control feel themselves under pressure and unwillingly work while performing their duties. This situation also destroys the passion of the employees for their jobs. SPSS 25 and AMOS programs were used to analyze the data. Firstly, factor and reliability analysis were performed in the analyzes, and after these analyzes, correlation analysis was performed to examine the relationships between variables, and regression analysis was performed to test hypotheses. As a result of the research, mobbing and role uncertainty reveal employees' intentions to leave and decrease their performance. Within the scope of the research model, data were collected from 321 employees in institutions operating in the service sector (logistics companies), and the relationships and effects between mobbing, role uncertainty, intention to leave, and employee performance were examined. ; Yapılan araştırmalar kapsamında örgütler çalışanlarını yeteneklerine ve uzmanlıklarına göre konumlandırdıklarında, bu durum çalışanların performansına ve verimliliklerine olumlu yönde katkı sağlayabilmektedir. Ancak çalışanlara baskı uygulanmaya başlandığında, sahip oldukları bilgi birikimlerinin dışında görev ve sorumluluklar verildiğinde çalışanlarda örgütden ayrılma isteği oluşmaya başlamaktadır. Yani, mobbing ve rol belirsizliğinin olduğu durumlarda, kontrolü kaybeden bireyler, görevlerini yerine getirirken kendilerini baskı altında hissetmekte ve istemiyerek çalışmaktadırlar. Bu durum çalışanların işlerine olan tutkularını da yok etmektedir. Araştırmanın amacı hizmet sektöründe mobbing’in ... |
نوع الوثيقة: | article in journal/newspaper |
وصف الملف: | application/pdf |
اللغة: | English |
تدمد: | 2149-2786 |
Relation: | Kahramanmaraş Sütçü İmam University Journal of Social Sciences; Makale - Ulusal Hakemli Dergi - Kurum Öğretim Elemanı; Adıgüzel, Z. ve Küçükoğlu, İ. (2021). Examining the effects of mobbing and role uncertainty on the performance of the employees: Research on logistics companies. Kahramanmaraş Sütçü İmam University Journal of Social Sciences, 18(1), 434-455. https://doi.org/10.33437/ksusbd.719717; https://doi.org/10.33437/ksusbd.719717; https://hdl.handle.net/20.500.12511/8639; 18; 434; 455 |
DOI: | 10.33437/ksusbd.719717 |
الاتاحة: | https://hdl.handle.net/20.500.12511/8639 https://doi.org/10.33437/ksusbd.719717 |
Rights: | info:eu-repo/semantics/openAccess |
رقم الانضمام: | edsbas.F2687C7F |
قاعدة البيانات: | BASE |
تدمد: | 21492786 |
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DOI: | 10.33437/ksusbd.719717 |