Academic Journal
Quality Healthcare Service Assessment under Ghana’s National Health Insurance Scheme
| العنوان: | Quality Healthcare Service Assessment under Ghana’s National Health Insurance Scheme |
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| المؤلفون: | Kodom, Michael, Owusu, Adobea Yaa, Kodom, Perpetual Nancy Baidoo |
| المصدر: | Journal of Asian and African Studies ; volume 54, issue 4, page 569-587 ; ISSN 0021-9096 1745-2538 |
| بيانات النشر: | SAGE Publications |
| سنة النشر: | 2019 |
| الوصف: | Ghana implemented the National Health Insurance Scheme (NHIS) in 2005 with the intention of providing residents with quality affordable healthcare. Over the past few years, concerns have been raised about the quality of healthcare clients receive. This study assesses the experiences of NHIS subscribers with the quality of care they receive under the scheme by both private and public hospitals. The results from the 56 interviews show that the majority of the subscribers were dissatisfied with the overall quality of healthcare they received in both private and public hospital because of the long waiting hours, the poor attitude of nurses and the demand for payment of additional money. Even though clients who visited the private hospital paid for all services, excluding consultation, their level of satisfaction with the quality of healthcare was relatively higher than those who visited the public hospital. The paper concludes that NHIS clients do not receive the quality of healthcare the scheme promised, and this has implications for premium renewals and health-seeking behaviour. |
| نوع الوثيقة: | article in journal/newspaper |
| اللغة: | English |
| DOI: | 10.1177/0021909619827331 |
| الاتاحة: | https://doi.org/10.1177/0021909619827331 https://journals.sagepub.com/doi/pdf/10.1177/0021909619827331 https://journals.sagepub.com/doi/full-xml/10.1177/0021909619827331 |
| Rights: | https://journals.sagepub.com/page/policies/text-and-data-mining-license |
| رقم الانضمام: | edsbas.EED4845E |
| قاعدة البيانات: | BASE |
| DOI: | 10.1177/0021909619827331 |
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