Academic Journal

Tackling the First COVID-19 Wave at the Cape Town Hospital of Hope: Why Was It Such a Positive Experience for Staff?

التفاصيل البيبلوغرافية
العنوان: Tackling the First COVID-19 Wave at the Cape Town Hospital of Hope: Why Was It Such a Positive Experience for Staff?
المؤلفون: Steve Reid, Mitan Nana, Theo Abrahams, Nadia Hussey, Ronit Okun-Netter, Tasleem Ras, Klaus von Pressentin
المصدر: Healthcare; Volume 11; Issue 7; Pages: 981
بيانات النشر: Multidisciplinary Digital Publishing Institute
سنة النشر: 2023
المجموعة: MDPI Open Access Publishing
مصطلحات موضوعية: COVID-19, intermediate care facility, field hospital, psychological resilience, professional burnout, health team, interdisciplinary, health care team, culture, organizational, leadership
الوصف: Background: In contrast to alarming reports of exhaustion and burnout amongst healthcare workers in the first wave of the COVID-19 pandemic, we noticed surprisingly positive staff experiences of working in a COVID-19 field hospital in South Africa. The 862-bed “Hospital of Hope” was established at the Cape Town International Convention Centre specifically to cope with the effects of the first wave of the COVID-19 pandemic in Cape Town. Methods: We aimed to systematically describe and assess the effects on staff and the local health system. A cross-sectional descriptive study design was employed using mixed methods including record reviews and interviews with key informants. Results: Quantitative results confirmed high job satisfaction and low staff infection rates. The emerging themes from the qualitative data are grouped around a “bull’s eye” of the common purpose of person-centeredness, from both patient and staff perspectives, and include staff safety and support, rapid communication, continuous learning and adaptability, underpinned by excellent teamwork. The explanations for the positive feedback included good disaster planning, adequate resources, and an extraordinary responsiveness to the need. Conclusions: The “Hospital of Hope” staff experience produced valuable lessons for designing and managing routine health services outside of a disaster. The adaptability and responsiveness of the facility and its staff were largely a product of the unprecedented nature of the pandemic, but such approaches could benefit routine health services enormously, as individual hospitals and health facilities realize their place in a system that is “more than the sum of its parts”.
نوع الوثيقة: text
وصف الملف: application/pdf
اللغة: English
Relation: https://dx.doi.org/10.3390/healthcare11070981
DOI: 10.3390/healthcare11070981
الاتاحة: https://doi.org/10.3390/healthcare11070981
Rights: https://creativecommons.org/licenses/by/4.0/
رقم الانضمام: edsbas.E23BF652
قاعدة البيانات: BASE
الوصف
DOI:10.3390/healthcare11070981