Conference
In-house Crowdsourcing-based Entity Resolution using argumentation
| العنوان: | In-house Crowdsourcing-based Entity Resolution using argumentation |
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| المؤلفون: | Saberi, M, Janjua, NK, Chang, E, Hussain, OK, Pazhoheshfar, P |
| بيانات النشر: | IEOM Society International |
| سنة النشر: | 2016 |
| المجموعة: | Griffith University: Griffith Research Online |
| جغرافية الموضوع: | Kuala Lumpur, Malaysia |
| Time: | 2016-03-08 to 2016-03-10 |
| الوصف: | A conceptual framework is proposed in this study to improve Entity Resolution in contact centers. It is stated in the paper that how RFID produce dirty data in CC’s databases and how using customer service representatives (CSRs) via argumentation framework deal with issue. Leveraging the power of CSRs put this work as a crowdsourcing technique that combine human and machine together to rich to the high quality of data in CC’s databases. ; No Full Text |
| نوع الوثيقة: | conference object |
| اللغة: | unknown |
| ردمك: | 978-0-9855497-4-9 0-9855497-4-2 |
| تدمد: | 2169-8767 |
| Relation: | Proceedings of the 2016 International Conference on Industrial Engineering and Operations Management Kuala Lumpur, Malaysia, March 8-10, 2016; Sixth International Conference on Industrial Engineering and Operations Management; Saberi, M; Janjua, NK; Chang, E; Hussain, OK; Pazhoheshfar, P, In-house Crowdsourcing-based Entity Resolution using argumentation, Proceedings of the 2016 International Conference on Industrial Engineering and Operations Management Kuala Lumpur, Malaysia, March 8-10, 2016, 2016; http://ieomsociety.org/ieom2016/?page_id=901; http://hdl.handle.net/10072/424073 |
| الاتاحة: | http://hdl.handle.net/10072/424073 |
| Rights: | open access |
| رقم الانضمام: | edsbas.CC5DAA70 |
| قاعدة البيانات: | BASE |
| ردمك: | 9780985549749 0985549742 |
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| تدمد: | 21698767 |