Academic Journal
Call Centers with a Postponed Callback Offer
| العنوان: | Call Centers with a Postponed Callback Offer |
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| المؤلفون: | Legros, Benjamin, Ding, Sihan, van Der Mei, Rob, Jouini, Oualid |
| المساهمون: | Métis Lab EM Normandie, École de Management de Normandie (EM Normandie), Centrum Wiskunde & Informatica (CWI), Laboratoire Génie Industriel - EA 2606 (LGI), CentraleSupélec |
| المصدر: | ISSN: 0171-6468. |
| بيانات النشر: | HAL CCSD Springer Verlag |
| سنة النشر: | 2017 |
| مصطلحات موضوعية: | [MATH]Mathematics [math] |
| الوصف: | International audience |
| نوع الوثيقة: | article in journal/newspaper |
| اللغة: | English |
| Relation: | hal-01635315; https://hal.science/hal-01635315; https://hal.science/hal-01635315/document; https://hal.science/hal-01635315/file/template%20%281%29.pdf |
| DOI: | 10.1007/s00291-017-0487-x |
| الاتاحة: | https://hal.science/hal-01635315 https://hal.science/hal-01635315/document https://hal.science/hal-01635315/file/template%20%281%29.pdf https://doi.org/10.1007/s00291-017-0487-x |
| Rights: | info:eu-repo/semantics/OpenAccess |
| رقم الانضمام: | edsbas.CC1353FB |
| قاعدة البيانات: | BASE |
| DOI: | 10.1007/s00291-017-0487-x |
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