التفاصيل البيبلوغرافية
| العنوان: |
Service personalization in IT-supported Finnish healthcare |
| المؤلفون: |
Korhonen, O. (Olli), Mylonopoulou, V. (Vasiliki), Giunti, G. (Guido) |
| بيانات النشر: |
IOS Press |
| سنة النشر: |
2020 |
| المجموعة: |
Jultika - University of Oulu repository / Oulun yliopiston julkaisuarkisto |
| مصطلحات موضوعية: |
Case Study, Healthcare, Personalization, Service Design |
| الوصف: |
This paper reports a case study on the spontaneous personalization discussions emerged from interviews with healthcare professionals when asked about their work practices and the role of information technology (IT) during consultations. We thematically analyzed the personalization elements using an existing personalization framework to provide insights on the service personalization. Our results contribute to the better design of IT solutions that can support health services’ personalization. |
| نوع الوثيقة: |
article in journal/newspaper |
| وصف الملف: |
application/pdf |
| اللغة: |
English |
| الاتاحة: |
http://urn.fi/urn:nbn:fi-fe2020092575804 |
| Rights: |
info:eu-repo/semantics/openAccess ; © 2020 European Federation for Medical Informatics (EFMI) and IOS Press. This article is published online with Open Access by IOS Press and distributed under the terms of the Creative Commons Attribution Non-Commercial License 4.0 (CC BY-NC 4.0). ; https://creativecommons.org/licenses/by-nc/4.0/ |
| رقم الانضمام: |
edsbas.C89B4C4A |
| قاعدة البيانات: |
BASE |