Conference
Building a New Information Technology Operating Model to Support Digital Transformation : A Case Study in Oil and Gas Sector
| العنوان: | Building a New Information Technology Operating Model to Support Digital Transformation : A Case Study in Oil and Gas Sector |
|---|---|
| المؤلفون: | Suleman, Muhammad, Ralyté, Jolita, Pekkola, Samuli, Ahola, Tuomas |
| المساهمون: | Almeida, João Paulo A., Kaczmarek-Heß, Monika, Koschmider, Agnes, Proper, Henderik A. |
| بيانات النشر: | Springer |
| سنة النشر: | 2024 |
| المجموعة: | JYX - Jyväskylä University Digital Archive / Jyväskylän yliopiston julkaisuarkisto |
| مصطلحات موضوعية: | IT operating model, IT transformation, design and implementation, IT function, digital transformation, digitalisaatio, muutos, yritykset, tietotekniikka |
| الوصف: | Multinational corporations are facing increasing demands on their IT function due to digital innovation and transformation. However, a traditional IT function often lacks capabilities required for successful digital transformation. This necessitates a comprehensive change in its IT operating model (ITOM), encompassing people, processes, technology, governance, agility, outsourcing, and more. This article presents a case study of a large European oil and gas company's IT function, exploring the design and implementation process of a new ITOM. Qualitative interviews with IT executives and digital leads, along with data analysis, shed light on the involvement of external consulting firms during the design phase, while the implementation phase is driven by internal IT teams. The process is labor-intensive and spans several years, highlighting the complexity of ITOM implementation within a multimodal IT function structure. Key findings stress the need for close alignment among strategic IT leaders and strong business executive ownership. Scaling an agile approach requires an agile mindset achieved through continuous training and clearly defining the role of the product owner. The study has significant implications for IT function transformation through the adoption of a new ITOM, making it relevant for practitioners, researchers, and CIOs alike. ; peerReviewed |
| نوع الوثيقة: | conference object report |
| وصف الملف: | application/pdf; 91-106; fulltext |
| اللغة: | English |
| ردمك: | 978-3-031-48582-4 3-031-48582-3 |
| تدمد: | 1865-1348 |
| Relation: | The Practice of Enterprise Modeling : 16th IFIP Working Conference, PoEM 2023, Vienna, Austria, November 28 – December 1, 2023, Proceedings; Lecture Notes in Business Information Processing; IFIP Working Conference on The Practice of Enterprise Modeling; CONVID_194824080 |
| الاتاحة: | http://urn.fi/URN:NBN:fi:jyu-202411217414 |
| Rights: | In Copyright ; © IFIP International Federation for Information Processing 2024 ; embargoedAccess ; http://rightsstatements.org/page/InC/1.0/?language=en |
| رقم الانضمام: | edsbas.A85EDC9D |
| قاعدة البيانات: | BASE |
| ردمك: | 9783031485824 3031485823 |
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| تدمد: | 18651348 |