Academic Journal

AI IN COMBATING FRAUD AND IMPROVING CUSTOMER SERVICE IN UZBEK BANKS

التفاصيل البيبلوغرافية
العنوان: AI IN COMBATING FRAUD AND IMPROVING CUSTOMER SERVICE IN UZBEK BANKS
المؤلفون: Maftuna Utkirovna, Namozova
المصدر: SO‘NGI ILMIY TADQIQOTLAR NAZARIYASI; Vol. 7 No. 5 (2024): SO‘NGI ILMIY TADQIQOTLAR NAZARIYASI; 126-128
بيانات النشر: SO‘NGI ILMIY TADQIQOTLAR NAZARIYASI
سنة النشر: 2024
مصطلحات موضوعية: artificial intelligence (AI), fraud detection, customer service, machine learning algorithms, natural language processing, advanced analytics, real-time data analysis, anomaly detection, personalization of interactions, commerce and service sectors, ethical considerations of AI, predictive analytics, behavioral analysis, financial transactions, identity theft, e-commerce security, insurance fraud, credit card fraud, phishing scams, cybersecurity
الوصف: This thesis explores the transformative impact of Artificial Intelligence (AI) on fraud detection and customer service within the commerce and service sectors. With the advent of advanced technologies, AI has emerged as a pivotal force, employing machine learning algorithms, natural language processing, and advanced analytics to address the dual challenges of fraud and customer interaction. This study delves into the capabilities of AI to parse extensive datasets, pinpoint anomalies, and customize interactions in real-time, thereby enhancing fraud detection mechanisms and elevating customer service experiences.
نوع الوثيقة: article in journal/newspaper
وصف الملف: application/pdf
اللغة: English
Relation: https://bestpublication.org/index.php/sit/article/view/11391/11327; https://bestpublication.org/index.php/sit/article/view/11391
الاتاحة: https://bestpublication.org/index.php/sit/article/view/11391
رقم الانضمام: edsbas.80680296
قاعدة البيانات: BASE