The Impact of COVID-19 on Primary Care Teamwork: a Qualitative Study in Two States

التفاصيل البيبلوغرافية
العنوان: The Impact of COVID-19 on Primary Care Teamwork: a Qualitative Study in Two States
المؤلفون: Matthew J, DePuccio, Erin E, Sullivan, Mylaine, Breton, Danielle, McKinstry, Alice A, Gaughan, Ann Scheck, McAlearney
المصدر: Journal of general internal medicine. 37(8)
سنة النشر: 2021
مصطلحات موضوعية: Primary Health Care, Attitude of Health Personnel, Health Personnel, COVID-19, Humans, Child, Physicians, Primary Care, Qualitative Research
الوصف: The emergence of coronavirus disease 2019 (COVID-19) disrupted how primary care physicians (PCPs) and their staff delivered team-based care.To explore PCPs' perspectives about the impact of stay-at-home orders and the increased use of telemedicine on interactions and working relationships with their practice staff during the first 9 months of the pandemic.Qualitative research.Participants included PCPs from family and community medicine, general internal medicine, and pediatrics.One-on-one, semi-structured video interviews with 42 PCPs were conducted between July and December 2020. Physicians were recruited from 30 primary care practices in Massachusetts and Ohio using a combination of purposeful, convenience, and snowball sampling. Interview questions focused on work changes and work relationships with other staff members during the pandemic as well as their experiences delivering telemedicine. All interviews were audio-recorded, transcribed verbatim, and coded using deductive and inductive approaches.Across respondents and states, the context of the pandemic was reported to have four major impacts on primary care teamwork: (1) staff members' roles were repurposed to support telemedicine; (2) PCPs felt disconnected from staff; (3) PCPs had difficulty communicating with staff; and (4) many PCPs were demoralized during the pandemic.The lack of in-person contact, and less synchronous communication, negatively impacted PCP-staff teamwork and morale during the pandemic. These challenges further highlight the importance for practice leaders to recognize and attend to clinicians' relational and work-related needs as the pandemic continues.
تدمد: 1525-1497
URL الوصول: https://explore.openaire.eu/search/publication?articleId=pmid________::1c0e5835478110026db42e82d8b968c0
https://pubmed.ncbi.nlm.nih.gov/35412178
رقم الانضمام: edsair.pmid..........1c0e5835478110026db42e82d8b968c0
قاعدة البيانات: OpenAIRE