Multicriteria Evaluation of the Websites of Alternative Tourism Enterprises: Case Study in the Region of Crete
| العنوان: | Multicriteria Evaluation of the Websites of Alternative Tourism Enterprises: Case Study in the Region of Crete |
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| المؤلفون: | Michalis Doumpos, Christiana Koliouska, Emilios C. Galariotis, Zacharoula Andreopoulou, Constantin Zopounidis |
| المصدر: | IEEE Transactions on Engineering Management. 70:2233-2240 |
| بيانات النشر: | Institute of Electrical and Electronics Engineers (IEEE), 2023. |
| سنة النشر: | 2023 |
| مصطلحات موضوعية: | Website evaluation, Sustainable development, Knowledge management, business.industry, Multicriteria decision analysis, Strategy and Management, media_common.quotation_subject, Alternative tourism, Context (language use), Benchmarking, Information and communication technologies (ICTs), The Internet, Quality (business), Electrical and Electronic Engineering, ELECTRE, business, Tourism, media_common |
| الوصف: | Summarization: Alternative tourism has gained considerable interest among consumers and enterprises in the tourism sector, creating new opportunities for providing high quality and innovative tourist services, while contributing to sustainable development. The Internet plays a key role as a tool for promoting alternative tourism. Motivated by this, this article presents an original research on the evaluation of the content features of the websites of enterprises involved with alternative tourism services in the region of Chania, Greece. The sample consists of 28 websites evaluated over 11 performance criteria through the ELECTRE III multicriteria method. The websites are ranked in a benchmarking context and the results of the evaluation are used to identify the most successful practices, as well as the website features that require improvements for the enterprises to take advantage of the opportunities that arise in the new era of technological innovation in the tourism sector. Presented on: IEEE Transactions on Engineering Management |
| تدمد: | 1558-0040 0018-9391 |
| DOI: | 10.1109/tem.2021.3076059 |
| URL الوصول: | https://explore.openaire.eu/search/publication?articleId=doi_dedup___::38c8f5702f92622ad7c921556e54b7fc https://doi.org/10.1109/tem.2021.3076059 |
| Rights: | OPEN |
| رقم الانضمام: | edsair.doi.dedup.....38c8f5702f92622ad7c921556e54b7fc |
| قاعدة البيانات: | OpenAIRE |
| تدمد: | 15580040 00189391 |
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| DOI: | 10.1109/tem.2021.3076059 |