The phantom steering effect in Q&A websites

التفاصيل البيبلوغرافية
العنوان: The phantom steering effect in Q&A websites
المؤلفون: Gregory Kehne, Nicholas Hoernle, Ariel D. Procaccia, Kobi Gal
المصدر: ICDM
Hoernle, N, Kehne, G, Procaccia, A D & Gal, K 2022, ' The phantom steering effect in Q &A websites ', Knowledge and Information Systems, vol. 64, no. 2, pp. 475-506 . https://doi.org/10.1007/s10115-021-01637-6
بيانات النشر: Springer Science and Business Media LLC, 2022.
سنة النشر: 2022
مصطلحات موضوعية: FOS: Computer and information sciences, Goal-gradient hypothesis, media_common.quotation_subject, Internet privacy, Population, Machine Learning (stat.ML), 02 engineering and technology, 010501 environmental sciences, 01 natural sciences, Machine Learning (cs.LG), Data modeling, Reward system, Artificial Intelligence, Virtual Badges, 0202 electrical engineering, electronic engineering, information engineering, education, ComputingMilieux_MISCELLANEOUS, 0105 earth and related environmental sciences, media_common, Focus (computing), education.field_of_study, business.industry, Probabilistic logic, 020207 software engineering, Statistical model, Amortised inference, Human-Computer Interaction, Incentive, Hardware and Architecture, Steering, Privileges, business, Software, Reputation, Information Systems
الوصف: Badges are commonly used in online platforms as incentives for promoting contributions. It is widely accepted that badges "steer" people's behavior toward increasing their rate of contributions before obtaining the badge. This paper provides a new probabilistic model of user behavior in the presence of badges. By applying the model to data from thousands of users on the Q&A site Stack Overflow, we find that steering is not as widely applicable as was previously understood. Rather, the majority of users remain apathetic toward badges, while still providing a substantial number of contributions to the site. An interesting statistical phenomenon, termed "Phantom Steering," accounts for the interaction data of these users and this may have contributed to some previous conclusions about steering. Our results suggest that a small population, approximately 20%, of users respond to the badge incentives. Moreover, we conduct a qualitative survey of the users on Stack Overflow which provides further evidence that the insights from the model reflect the true behavior of the community. We argue that while badges might contribute toward a suite of effective rewards in an online system, research into other aspects of reward systems such as Stack Overflow reputation points should become a focus of the community.
To appear in IEEE ICDM2020
وصف الملف: application/pdf
تدمد: 0219-3116
0219-1377
DOI: 10.1007/s10115-021-01637-6
URL الوصول: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::1e041fcaa4e1562149ff3994ddf11fc2
https://doi.org/10.1007/s10115-021-01637-6
Rights: OPEN
رقم الانضمام: edsair.doi.dedup.....1e041fcaa4e1562149ff3994ddf11fc2
قاعدة البيانات: OpenAIRE
الوصف
تدمد:02193116
02191377
DOI:10.1007/s10115-021-01637-6