التفاصيل البيبلوغرافية
| العنوان: |
Service Quality and Farmer-Beneficiaries' Satisfaction on the Plant-Now-Pay-Later Program of Baybay City Agriculture Office |
| المؤلفون: |
Aguda, Mariane Irish D., Amestoso, Nilda T., Casinillo, Leomarich F. |
| بيانات النشر: |
Zenodo, 2022. |
| سنة النشر: |
2022 |
| مصطلحات موضوعية: |
expectation and actual perception, SERVQUAL model, Baybay City, farmers, Plant-Now-Pay-Later program |
| الوصف: |
The study was conducted to assess the level of service quality and satisfaction of farmer-beneficiaries of the Plant-Now-Pay-Later (PNPL) program administered by the City Agriculture Office of Baybay, Leyte, Philippines. The study was guided by the SERVQUAL model which consists of five dimensions, namely: reliability, responsiveness, assurance, empathy, and tangibility. Through a non-probabilistic (convenience) sampling, the study employed 157 farmer-beneficiaries of the PNPL program for jackfruit production. Primary data was gathered through a developed and structured questionnaire. Data were analyzed using means, frequencies, and percentages and adopts a descriptive-correlational research design. Findings revealed that 56.7% of the respondents were male and mostly 46-55 years old. Moreover, there is a significant gap (p-value |
| اللغة: |
English |
| DOI: |
10.5281/zenodo.6542682 |
| URL الوصول: |
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::19a8098bfb243117b71e5da870a59ded |
| Rights: |
OPEN |
| رقم الانضمام: |
edsair.doi.dedup.....19a8098bfb243117b71e5da870a59ded |
| قاعدة البيانات: |
OpenAIRE |