An exploratory study of the effect of domain knowledge on internet search behavior: The case of diabetes
العنوان: | An exploratory study of the effect of domain knowledge on internet search behavior: The case of diabetes |
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المؤلفون: | Ame Elliott, Leo Gugerty, Dorrit Billman, Peter Pirolli |
المصدر: | Proceedings of the Human Factors and Ergonomics Society Annual Meeting. 51:775-779 |
بيانات النشر: | SAGE Publications, 2007. |
سنة النشر: | 2007 |
مصطلحات موضوعية: | Medical Terminology, Knowledge management, business.industry, Process (engineering), Applied psychology, Exploratory research, Medicine, Domain knowledge, The Internet, Health information, business, Medical Assisting and Transcription, Task (project management) |
الوصف: | This study investigated how domain knowledge, about diabetes, influences the process and outcome of answering complex questions using the internet. The internet has become an important source of knowledge for people seeking health information about diseases. People with chronic diseases often need a great deal of information for self-management and have emerging needs for new information. Participants in our exploratory study were 8 people with diabetes and 2 without. An initial interview identified individuals with high versus low knowledge about diabetes. We then traced the activity of individuals as they used the internet to answer questions about diabetes. Questions were designed to be difficult, require reasoning, and lack a single, integrated source with a packaged answer. Here we report on case analyses of one individual with high and one with low domain knowledge. Domain knowledge influenced activity in multiple respects, including initial orienting to the task and supplying facts needed in inference chains. |
تدمد: | 1071-1813 2169-5067 |
DOI: | 10.1177/154193120705101136 |
URL الوصول: | https://explore.openaire.eu/search/publication?articleId=doi_________::bcd0bac434b8fba54cdf1af933dee163 https://doi.org/10.1177/154193120705101136 |
Rights: | CLOSED |
رقم الانضمام: | edsair.doi...........bcd0bac434b8fba54cdf1af933dee163 |
قاعدة البيانات: | OpenAIRE |
تدمد: | 10711813 21695067 |
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DOI: | 10.1177/154193120705101136 |