An exploratory study of the effect of domain knowledge on internet search behavior: The case of diabetes

التفاصيل البيبلوغرافية
العنوان: An exploratory study of the effect of domain knowledge on internet search behavior: The case of diabetes
المؤلفون: Ame Elliott, Leo Gugerty, Dorrit Billman, Peter Pirolli
المصدر: Proceedings of the Human Factors and Ergonomics Society Annual Meeting. 51:775-779
بيانات النشر: SAGE Publications, 2007.
سنة النشر: 2007
مصطلحات موضوعية: Medical Terminology, Knowledge management, business.industry, Process (engineering), Applied psychology, Exploratory research, Medicine, Domain knowledge, The Internet, Health information, business, Medical Assisting and Transcription, Task (project management)
الوصف: This study investigated how domain knowledge, about diabetes, influences the process and outcome of answering complex questions using the internet. The internet has become an important source of knowledge for people seeking health information about diseases. People with chronic diseases often need a great deal of information for self-management and have emerging needs for new information. Participants in our exploratory study were 8 people with diabetes and 2 without. An initial interview identified individuals with high versus low knowledge about diabetes. We then traced the activity of individuals as they used the internet to answer questions about diabetes. Questions were designed to be difficult, require reasoning, and lack a single, integrated source with a packaged answer. Here we report on case analyses of one individual with high and one with low domain knowledge. Domain knowledge influenced activity in multiple respects, including initial orienting to the task and supplying facts needed in inference chains.
تدمد: 1071-1813
2169-5067
DOI: 10.1177/154193120705101136
URL الوصول: https://explore.openaire.eu/search/publication?articleId=doi_________::bcd0bac434b8fba54cdf1af933dee163
https://doi.org/10.1177/154193120705101136
Rights: CLOSED
رقم الانضمام: edsair.doi...........bcd0bac434b8fba54cdf1af933dee163
قاعدة البيانات: OpenAIRE
الوصف
تدمد:10711813
21695067
DOI:10.1177/154193120705101136