This guide is designed to serve as a source for O&M management and technical staff. It does not try to represent the universe of O&M related material. Rather, it attempts to: (1) provide needed background information on why O&M is important and the potential for savings from good O&M, (2) define the major O&M program types and provide guidance on the structure of a good O&M program, (3) provide information on state-of-the-art maintenance technologies and procedures for key equipment, and (4) identify information sources and contacts to assist you in getting your job done.