Academic Journal

Constructing a sensory model of Chinese luxury hotel experiences from mental imagery perspective.

التفاصيل البيبلوغرافية
العنوان: Constructing a sensory model of Chinese luxury hotel experiences from mental imagery perspective.
المؤلفون: Hung, Kam1 (AUTHOR), Hsu, Cathy H.C.1 (AUTHOR), Yang, Xiaotao2 (AUTHOR) yangxiaotao@gmail.com
المصدر: Journal of Travel & Tourism Marketing. Sep2024, Vol. 41 Issue 6, p791-810. 20p.
مصطلحات موضوعية: *LUXURIES, *LUXURY goods industry, MENTAL imagery, LUXURY hotels, ELICITATION technique, LUXURY, SENSORIMOTOR integration
مستخلص: Luxury consumption studies have largely focused on tangible products with less attention paid to experiential services. However, consumers are becoming increasingly interested in the luxury services. Taking a mental imagery perspective, this study delineates the role of sensory integration in luxury hotel experiences among Chinese with Zaltman metaphor elicitation technique (ZMET). We engaged Chinese informants in a multi-sensory exploration of their experiences, soliciting abundant verbal and non-verbal data, and analyzed how experiences emerge from their multisensory processing of hotel offerings. Findings conceptualize experiential luxury consumption from a multisensory perspective and recommend how luxury hotels should better leverage their market potential. [ABSTRACT FROM AUTHOR]
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قاعدة البيانات: Business Source Index
الوصف
تدمد:10548408
DOI:10.1080/10548408.2024.2349299