Academic Journal
Active representation and equal treatment: The influence of bureaucrats' social background on discrimination.
| العنوان: | Active representation and equal treatment: The influence of bureaucrats' social background on discrimination. |
|---|---|
| المؤلفون: | Raaphorst, Nadine1 n.j.raaphorst@fgga.leidenuniv.nl, Ashikali, Tanachia1, Groeneveld, Sandra1 |
| المصدر: | Social Policy & Administration. Jan2025, Vol. 59 Issue 1, p20-36. 17p. |
| مصطلحات موضوعية: | *CIVIL service, *BUREAUCRACY, *DISCRIMINATION (Sociology), SOCIAL groups, CITIZENS |
| مستخلص: | Drawing on street‐level discrimination literature and representative bureaucracy literature, we theorise that bureaucrats from social groups that have a lower status in society are less inclined to discriminate in evaluating citizen‐clients than bureaucrats from higher status groups. We conducted a 2 × 2 vignette survey experiment among bureaucrats in Dutch street‐level organisations (N = 3109) in various organisational domains. The study shows mixed findings. We found evidence for discrimination and so‐called reverse discrimination, revealing that bureaucrats ascribe more competence to higher status citizens, but lower trust at the same time. We did not find bureaucrats' own status background to matter in their biased evaluations. [ABSTRACT FROM AUTHOR] |
| Copyright of Social Policy & Administration is the property of Wiley-Blackwell and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.) | |
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