المؤلفون: Ahmad, Ishfaq, Akbar, Rida, Javed, Muhammad Ali

المصدر: Kybernetes, 2023, Vol. 54, Issue 2, pp. 771-788.

URL الوصول: http://www.emeraldinsight.com/doi/10.1108/K-06-2023-1146

المؤلفون: Hoyos Vallejo, Carlos Arturo, Chinelato, Flavia Braga

المصدر: International Journal of Quality & Reliability Management, 2024, Vol. 42, Issue 1, pp. 107-121.

URL الوصول: http://www.emeraldinsight.com/doi/10.1108/IJQRM-12-2023-0399

المؤلفون: Peter O’Connor, Guy Assaker

المصدر: Journal of Theoretical and Applied Electronic Commerce Research, Vol 19, Iss 4, Pp 3429-3442 (2024)

مصطلحات موضوعية: e-service quality, reputation, travel websites, e-loyalty, PLS-SEM, moderation effect, Business, HF5001-6182

وصف الملف: electronic resource

Relation: https://www.mdpi.com/0718-1876/19/4/166; https://doaj.org/toc/0718-1876

URL الوصول: https://doaj.org/article/f85634b0868946218f95d7b0f00615aa

المؤلفون: Muhammad Iffan, M. Yani Syafei, Nguyen Duy Cuong

المصدر: Australasian Accounting, Business and Finance Journal, Vol 18, Iss 5, Pp 107-129 (2024)

مصطلحات موضوعية: e-service quality, customer trust, customer satisfaction, repurchase intention, e-commerce, Business, HF5001-6182

وصف الملف: electronic resource

Relation: https://www.uowoajournals.org/aabfj/article/id/1541/; https://doaj.org/toc/1834-2000; https://doaj.org/toc/1834-2019

URL الوصول: https://doaj.org/article/15d4219451c748c59934c180651d7d02

المؤلفون: Chinelato, Flavia Braga, Hoyos Vallejo, Carlos Arturo

المصدر: British Food Journal, 2024, Vol. 126, Issue 12, pp. 4485-4502.

URL الوصول: http://www.emeraldinsight.com/doi/10.1108/BFJ-05-2024-0455

المؤلفون: Putri Wulandari, Nur Rachman Dzakiyullah, Asti Ratnasari, Dadang Heksaputra

المصدر: Jurnal Sisfokom, Vol 13, Iss 3, Pp 323-329 (2024)

مصطلحات موضوعية: online transportation, service quality, user satisfaction, e-service quality, Information technology, T58.5-58.64

وصف الملف: electronic resource

Relation: https://jurnal.atmaluhur.ac.id/index.php/sisfokom/article/view/2226; https://doaj.org/toc/2301-7988; https://doaj.org/toc/2581-0588

URL الوصول: https://doaj.org/article/920c3e0bebb24bb2810dfe71ee2b0539

المؤلفون: Vania Tanlim, Tommy Setiawan Ruslim

المصدر: Jurnal Manajemen, Vol 28, Iss 3, Pp 567-587 (2024)

مصطلحات موضوعية: e-service quality, e-commerce innovation, utilitarian value, hedonic value, customer loyalty., Business, HF5001-6182

وصف الملف: electronic resource

Relation: https://ecojoin.org/index.php/EJM/article/view/1967; https://doaj.org/toc/1410-3583

URL الوصول: https://doaj.org/article/27acd33c866948ae94c4c83eed0d74d3

المؤلفون: Thowayeb H. HASSAN, Hadeel Sa'ad AL-HYARI, Mohamed Y. HELAL, Nabila N. ELSHAWARBI, Hassan Marzok Elsayed MAHMOUD, Magdy El-Sayed HASHISH, Ashraf Mohamed ANAS, Bahadur BILALOV, Insaf Sanhouri AHMED, Fatheya Abosrea MOUSTAFA

المصدر: African Journal of Hospitality, Tourism and Leisure, Vol 13, Iss 3, Pp 494-503 (2024)

مصطلحات موضوعية: e-customer satisfaction, e-service quality, e-reputation management, expectation confirmation theory, online restaurant interactions, structural equation modelling, Hospitality industry. Hotels, clubs, restaurants, etc. Food service, TX901-946.5, Business, HF5001-6182

وصف الملف: electronic resource

Relation: https://www.ajhtl.com/uploads/7/1/6/3/7163688/article_7_13_3_494-503.pdf; https://doaj.org/toc/2223-814X

URL الوصول: https://doaj.org/article/971e3c9de1d94631be0f60d9cf2d94b2

المؤلفون: Putri, Salsa Vannesa, Hendayani, Ratih

المصدر: JAMBURA: Jurnal Ilmiah Manajemen dan Bisnis; Vol 7, No 3 (2025): JIMB - VOLUME 7 NOMOR 3 JANUARI 2025; 1476-1486 ; 2622-1616 ; 2620-9551 ; 10.37479/jimb.v7i3

مصطلحات موضوعية: Inovasi E-Commerce, E-Service Quality, Kepuasan Pelanggan, Loyalitas Pelanggan, SEM

وصف الملف: application/pdf

Relation: https://ejurnal.ung.ac.id/index.php/JIMB/article/view/30056/9922; https://ejurnal.ung.ac.id/index.php/JIMB/article/view/30056

الاتاحة: https://ejurnal.ung.ac.id/index.php/JIMB/article/view/30056
https://doi.org/10.37479/jimb.v7i3.30056

المؤلفون: Anak Agung Ngurah Kameshwara Mahottama, I Gst. Ayu Kt. Giantari

المصدر: International Journal of Management Research and Economics; Vol. 3 No. 2 (2023): International Journal of Management Research and Economics; 11-33 ; 2986-7398 ; 2987-6311 ; 10.54066/ijmre-itb.v3i2

مصطلحات موضوعية: Repurchase Intention, E-Service Quality, Trust

وصف الملف: application/pdf

Relation: https://jurnal.itbsemarang.ac.id/index.php/Ijmre/article/view/2939/3317; https://jurnal.itbsemarang.ac.id/index.php/Ijmre/article/view/2939

الاتاحة: https://jurnal.itbsemarang.ac.id/index.php/Ijmre/article/view/2939
https://doi.org/10.54066/ijmre-itb.v3i2.2939

المؤلفون: Fariza Altruista Pramadani, Anas Hidayat

المصدر: International Journal of Economics, Business and Innovation Research; Vol. 4 No. 01 (2025): International Journal of Economics, Business and Innovation Research( IJEBIR); 778-803 ; 2964-0865

مصطلحات موضوعية: E-Service Quality, Perceived Value, Customer Satisfaction, Willingness to Pay, online platforms

وصف الملف: application/pdf

Relation: https://e-journal.citakonsultindo.or.id/index.php/IJEBIR/article/view/1481/1271

الاتاحة: https://e-journal.citakonsultindo.or.id/index.php/IJEBIR/article/view/1481

المؤلفون: Lidija Hauptman, Nika Vetrih, Alenka Kavkler

المصدر: Zbornik radova Ekonomskog fakulteta u Rijeci : časopis za ekonomsku teoriju i praksu, Vol 42, Iss 2 (2024)

مصطلحات موضوعية: tax administration, e-service quality, trust, age, gender, Economic theory. Demography, HB1-3840

وصف الملف: electronic resource

Relation: https://www.efri.uniri.hr/upload/1/03-Hauptman_et_al-2024-2.pdf; https://doaj.org/toc/1331-8004; https://doaj.org/toc/1846-7520

URL الوصول: https://doaj.org/article/a53af5be756345879a1be0e081c9f399

المؤلفون: Ipsha Bhattacharya, Rahul Mulay

المصدر: Cogent Business & Management, Vol 11, Iss 1 (2024)

مصطلحات موضوعية: Consumer happiness, E-commerce sites/apps, E-service quality, factor analysis, loyalty, retention, Business, HF5001-6182, Management. Industrial management, HD28-70

وصف الملف: electronic resource

Relation: https://doaj.org/toc/2331-1975

URL الوصول: https://doaj.org/article/3e718e25d20e44b0a8a4fa4d94d02e33

المؤلفون: Tabaeeian, Reihaneh Alsadat, Mohammad Shafiee, Majid, Ansari, Azarnoush

المصدر: International Journal of Quality and Service Sciences, 2024, Vol. 16, Issue 2, pp. 145-166.

URL الوصول: http://www.emeraldinsight.com/doi/10.1108/IJQSS-08-2023-0120

المؤلفون: Ashiq, Rubab, Hussain, Asad

المصدر: Journal of Electronic Business & Digital Economics, 2023, Vol. 3, Issue 2, pp. 117-141.

URL الوصول: http://www.emeraldinsight.com/doi/10.1108/JEBDE-09-2023-0019

المؤلفون: Siti Yolanda Rahman Utami, Edy Yulianto, Agung Nugroho L.I.F

المصدر: Jurnal Manajemen, Vol 28, Iss 2, Pp 341-364 (2024)

مصطلحات موضوعية: e-customer loyalty, e-customer satisfaction, e-service quality, indonesian e-commerce., Business, HF5001-6182

وصف الملف: electronic resource

Relation: http://ecojoin.org/index.php/EJM/article/view/1956; https://doaj.org/toc/1410-3583

URL الوصول: https://doaj.org/article/df76381b523d4ce4a8199c71f2dbfbef

المؤلفون: HADI SAPUTRA, RINITA ISTIQOMAH

المصدر: Jurnal Jaminan Kesehatan Nasional, Vol 4, Iss 1, Pp 66-76 (2024)

مصطلحات موضوعية: mobile jkn, e-service quality, importance performance analysis, customer satisfaction index, Medicine, Business, HF5001-6182

وصف الملف: electronic resource

Relation: https://jurnal-jkn.bpjs-kesehatan.go.id/index.php/jjkn/article/view/180; https://doaj.org/toc/2798-7183; https://doaj.org/toc/2798-6705

URL الوصول: https://doaj.org/article/3621848857564e4dbade2e499a9391d1

المؤلفون: Siti Yolanda Rahman Utami, Edy Yulianto, Agung Nugroho Luthfi Imam Fahrudi

المصدر: Profit: Jurnal Administrasi Bisnis, Vol 18, Iss 02, Pp 152-167 (2024)

مصطلحات موضوعية: e-customer loyalty, e-customer trust, e-service quality, indonesian e-commerce, Business, HF5001-6182

وصف الملف: electronic resource

Relation: https://profit.ub.ac.id/index.php/profit/article/view/2736; https://doaj.org/toc/1978-743X; https://doaj.org/toc/2338-4654

URL الوصول: https://doaj.org/article/99eaede66f354627b64373803bf0723a

المؤلفون: Nawafleh, Sahem, Khasawneh, Anis

المصدر: Transforming Government: People, Process and Policy, 2024, Vol. 18, Issue 2, pp. 217-240.

URL الوصول: http://www.emeraldinsight.com/doi/10.1108/TG-04-2023-0053

المؤلفون: Dede Ibrahim, Munirul Abidin, Indah Aminatuz Zuhriyah

المصدر: Nidhomul Haq, Vol 9, Iss 3 (2024)

مصطلحات موضوعية: Brand Religiosity Image, E-Service Quality, Muslim Customer Verceived Value, Satisfaction and Loyalty, Education, Islam, BP1-253

وصف الملف: electronic resource

Relation: https://e-journal.uac.ac.id/index.php/nidhomulhaq/article/view/5062; https://doaj.org/toc/2503-1481

URL الوصول: https://doaj.org/article/6fca76f750674fbcb05a09f0e7398c1b