المؤلفون: Alves, Rafael Figueira, Vieira Neto, Julio, de Mattos Nascimento, Daniel Luiz, de Andrade, Flavio Ezequiel, Tortorella, Guilherme Luz, Garza-Reyes, Jose Arturo

المصدر: The TQM Journal, 2021, Vol. 34, Issue 6, pp. 1547-1571.

URL الوصول: http://www.emeraldinsight.com/doi/10.1108/TQM-06-2021-0185

المؤلفون: Alves, Rafael Figueira, Vieira Neto, Julio, de Mattos Nascimento, Daniel Luiz, de Andrade, Flavio Ezequiel, Tortorella, Guilherme Luz, Garza-Reyes, Jose Arturo

المصدر: The TQM Journal ; volume 34, issue 6, page 1547-1571 ; ISSN 1754-2731

الاتاحة: http://dx.doi.org/10.1108/tqm-06-2021-0185
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