المؤلفون: Dick Braithwaite, Yun Lok Lee

المساهمون: The Pennsylvania State University CiteSeerX Archives

المصدر: http://www.iipt.org/educators/OccPap08.pdf.

مصطلحات موضوعية: DARK TOURISM, HATE AND RECONCILIATION, THE SANDAKAN EXPERIENCE Richard W. Braithwaite and Yun Lok Lee

وصف الملف: application/pdf

Relation: http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.555.7380; http://www.iipt.org/educators/OccPap08.pdf

الاتاحة: http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.555.7380
http://www.iipt.org/educators/OccPap08.pdf

المؤلفون: Martin Young, Betty Weiler, Hanyu Chen, Yun Lok Lee

المصدر: Journal of Quality Assurance in Hospitality & Tourism. 17:516-541

مصطلحات موضوعية: Service quality, Operationalization, Conceptualization, business.industry, 05 social sciences, Public relations, law.invention, Identification (information), Consistency (negotiation), Empirical research, law, Tourism, Leisure and Hospitality Management, Political science, 0502 economics and business, CLARITY, 050211 marketing, Thematic analysis, business, 050212 sport, leisure & tourism

URL الوصول: https://explore.openaire.eu/search/publication?articleId=doi_________::327703d4f27c98daeb196d2618406e36
https://doi.org/10.1080/1528008x.2015.1133365

المؤلفون: Yun Lok Lee, Beverley Sparks, Kenneth John Butcher

المصدر: International Journal of Hospitality Management. 34:384-393

مصطلحات موضوعية: business.industry, Strategy and Management, media_common.quotation_subject, Hospitality management studies, Social environment, Word of mouth, Context (language use), Interpersonal communication, Hospitality industry, Interpersonal relationship, Feeling, Tourism, Leisure and Hospitality Management, Marketing, business, Psychology, Social psychology, media_common

URL الوصول: https://explore.openaire.eu/search/publication?articleId=doi_________::242dce0d0e9df27aa4584296a273cd0d
https://doi.org/10.1016/j.ijhm.2012.12.001

المؤلفون: S H Lee, Yun Lok Lee, Julia Caldicott, Johan R. Edelheim

المصدر: Journal of Quality Assurance in Hospitality & Tourism. 12:140-156

مصطلحات موضوعية: business.industry, Tourism, Leisure and Hospitality Management, Taxonomy (general), Political science, Star rating, Foundation (evidence), Marketing, Public relations, business, Set (psychology), GeneralLiterature_MISCELLANEOUS, ComputingMilieux_MISCELLANEOUS

URL الوصول: https://explore.openaire.eu/search/publication?articleId=doi_________::4cfb519ecfb95dbdddbc6b2b956b6913
https://doi.org/10.1080/1528008x.2011.541815

المؤلفون: Yun Lok Lee, Beverley Sparks

المصدر: Journal of Hospitality & Tourism Research. 31:504-529

مصطلحات موضوعية: Service (business), Service quality, business.industry, Hospitality, Tourism, Leisure and Hospitality Management, Hospitality management studies, Customer relationship management, Marketing, business, Service recovery, Hospitality industry, Tourism, Education

URL الوصول: https://explore.openaire.eu/search/publication?articleId=doi_________::d32589b767ce141dcc95bc3b3a0d40bf
https://doi.org/10.1177/1096348007302353

المؤلفون: Lyndall Coomber, Szu Hann Lee, Grant Cairncross, Yun Lok Lee

المصدر: International Journal of Hospitality & Tourism Administration. 7:109-134

مصطلحات موضوعية: business.industry, Legislation, Public relations, Social issues, Viewpoints, Test (assessment), Tourism, Leisure and Hospitality Management, Economics, Sociology of leisure, Club, Marketing, Industrial relations, Human resources, business

URL الوصول: https://explore.openaire.eu/search/publication?articleId=doi_________::c5d8c6a1e1552179f0540fb13ce5c086
https://doi.org/10.1300/j149v07n02_06

المؤلفون: Hanyu Chen, Betty Weiler, Yun Lok Lee

المصدر: Asia-Pacific Journal of Innovation in Hospitality and Tourism (APJIHT). 3

مصطلحات موضوعية: Service quality, business.industry, Compensation (psychology), Geography, Planning and Development, Hospitality management studies, Advertising, Management, Monitoring, Policy and Law, Customer relationship management, Hospitality industry, Service recovery, ComputingMilieux_GENERAL, InformationSystems_GENERAL, Tourism, Leisure and Hospitality Management, Fairness perceptions, Marketing, business, ComputingMilieux_MISCELLANEOUS, Hotel industry, Nature and Landscape Conservation

URL الوصول: https://explore.openaire.eu/search/publication?articleId=doi_________::476364a844301815c16634acd063b8de
https://doi.org/10.7603/s40930-014-0001-3

المؤلفون: Yun-Lok Lee

المصدر: Anatolia. 15:202-204

مصطلحات موضوعية: Geography, Asia pacific, Geography, Planning and Development, Socioeconomics, Tourism, Earth-Surface Processes

URL الوصول: https://explore.openaire.eu/search/publication?articleId=doi_________::3b457839ac8f4dd2a5408bb12ba17837
https://doi.org/10.1080/13032917.2004.9687157

المؤلفون: Yun Lok Lee, Nerilee Hing

المصدر: International Journal of Hospitality Management. 14:293-310

مصطلحات موضوعية: Service (business), Customer retention, Service quality, Strategy and Management, media_common.quotation_subject, SERVQUAL, Customer advocacy, Tourism, Leisure and Hospitality Management, Quality (business), Service guarantee, Business, Marketing, Strengths and weaknesses, media_common

URL الوصول: https://explore.openaire.eu/search/publication?articleId=doi_________::9c129c5035dcec7aa642c23eb3819865
https://doi.org/10.1016/0278-4319(95)00037-2

المؤلفون: Yun-lok Lee, Beverley Sparks Phd

المساهمون: The Pennsylvania State University CiteSeerX Archives

المصدر: http://www98.griffith.edu.au/dspace/bitstream/handle/10072/15848/47159.pdf?sequence=1.

مصطلحات موضوعية: KEY WORDS Chinese, cultural values, service failure, service recovery, means-end chain. 2

وصف الملف: application/pdf

Relation: http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.472.6047; http://www98.griffith.edu.au/dspace/bitstream/handle/10072/15848/47159.pdf?sequence=1

الاتاحة: http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.472.6047
http://www98.griffith.edu.au/dspace/bitstream/handle/10072/15848/47159.pdf?sequence=1

المؤلفون: Coomber, Lyndall, Szu-hann Lee, Yun-Lok Lee, Cairncross, Grant

المصدر: International Journal of Hospitality & Tourism Administration; 2006, Vol. 7 Issue 2/3, p109-134, 26p, 1 Chart

مصطلحات موضوعية: SOCIAL problems, GAMBLING, SMOKING, CLUB management, CLUB managers, HUMAN capital, TAX laws, HOSPITALITY industry

مصطلحات جغرافية: AUSTRALIA