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1Academic Journal
المؤلفون: Shastri, Rushikant1 (AUTHOR) rks.2986@gmail.com, Khandelwal, Utkal1 (AUTHOR)
المصدر: Journal of Relationship Marketing. Jan-Mar2025, Vol. 24 Issue 1, p34-65. 32p.
مصطلحات موضوعية: *CUSTOMER satisfaction, *CUSTOMER experience, *BANKING industry, *CONSUMERS, *PERCEIVED quality, RESEARCH personnel
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2Academic Journal
المؤلفون: Shastri, Rushikant, Khandelwal, Utkal
المصدر: Library of Progress-Library Science, Information Technology & Computer; Jul-Dec2024, Vol. 44 Issue 3, p15076-15090, 15p
مصطلحات موضوعية: SOCIAL attitudes, CUSTOMER satisfaction, CUSTOMER loyalty, SOCIAL influence, BANKING industry, QUALITY of service