المؤلفون: Mickelsson, Karl-Jacob, van Haren, Joep, Lemmink, Jos

المصدر: Mickelsson , K-J , van Haren , J & Lemmink , J 2023 , ' Wrinkles in a CSR story: mismatched agendas in fast fashion service brands' CSR reputation ' , Journal of Service Management , vol. 34 , no. 2 , pp. 256-273 . https://doi.org/10.1108/JOSM-07-2021-0243

مصطلحات موضوعية: Corporate Social Responsibility (CSR), News media, social media, Topic Modelling, marketing, fast fashion, agenda setting, service brand

وصف الملف: application/pdf

Relation: https://research.abo.fi/en/publications/ca048daf-458b-4cec-995c-36ef5654da60

الاتاحة: https://research.abo.fi/en/publications/ca048daf-458b-4cec-995c-36ef5654da60
https://doi.org/10.1108/JOSM-07-2021-0243
https://research.abo.fi/ws/files/39232705/10_1108_JOSM_07_2021_0243.pdf
https://urn.fi/URN:NBN:fi-fe2022090657613

المؤلفون: Mickelsson, Karl-Jacob, Nyström, Anna-Greta, Wendelin, Charlotta, Majors, Joachim

المصدر: Mickelsson , K-J , Nyström , A-G , Wendelin , C & Majors , J 2023 , ' Professional past, present, and future: Digital platform designs for reflecting on professional competence ' , Digital Culture and Education , vol. 14 , no. 4 , pp. 70-91 . < https://www.digitalcultureandeducation.com/volume-14-4 >

مصطلحات موضوعية: Reflektion, Inlärning, Pedagogik, digitala lösningar

وصف الملف: application/pdf

الاتاحة: https://research.abo.fi/en/publications/c7ddef3d-eff1-4ab8-b43a-2561a97497ef
https://research.abo.fi/ws/files/51679874/Mickelsson_2023.pdf
https://www.digitalcultureandeducation.com/volume-14-4
https://urn.fi/URN:NBN:fi-fe2023050139720

المؤلفون: Heinonen, Kristina, Strandvik, Tore, Mickelsson, Karl-Jacob, Edvardsson, Bo, Sundström, Erik, Andersson, Per

المساهمون: Marketing, Helsinki, CERS - Centre for Relationship Marketing and Service Management, Helsinki

وصف الملف: application/pdf

Relation: Hanken School of Economics. Working Papers; 114616; http://hdl.handle.net/10227/551100

الاتاحة: http://hdl.handle.net/10227/551100

المؤلفون: Mickelsson, Karl-Jacob, Särkikangas, Ulla, Strandvik, Tore, Heinonen, Kristina

المساهمون: Marketing, Helsinki, CERS - Centre for Relationship Marketing and Service Management, Helsinki

مصطلحات موضوعية: 512 Business and Management, user-defined ecosystem, health care, social care, user unit, customer-dominant logic, health services, Customers and Relations, Customer value, ecosystem, KOTA2022, PREM2022_10, 2 - Hybrid open access publication channel, 1 - Self archived, http://hdl.handle.net/10227/517746, 0- Ingen av författarna har en utländsk affiliation, 1- Publicerad utomlands, 0- Ingen affiliation med ett företag, AoS: Competition economics and service strategy - Service and customer-oriented management, SDG 3 - Good Health and Well-being, PRJ, 1,0, AACSB year

Time: 2022

وصف الملف: application/pdf

Relation: http://hdl.handle.net/10227/517746; 85130965836

الاتاحة: http://hdl.handle.net/10227/517746

المؤلفون: Nyström, Anna-Greta, Mickelsson, Karl-Jacob

المصدر: Journal of Services Marketing, 2019, Vol. 33, Issue 4, pp. 396-406.

URL الوصول: http://www.emeraldinsight.com/doi/10.1108/JSM-01-2018-0043

المؤلفون: Gummerus, Johanna, Mickelsson, Karl-Jacob, Trischler, Jakob, Härkönen, Tuomas, Grönroos, Christian

المصدر: Gummerus , J , Mickelsson , K-J , Trischler , J , Härkönen , T & Grönroos , C 2021 , ' ActS – Service design based on human activity sets ' , Journal of Service Management , vol. 32 , no. 6 , pp. 28-54 . https://doi.org/10.1108/JOSM-09-2019-0275

مصطلحات موضوعية: service marketing, service design, human activities, activity set mapping, activity theory

وصف الملف: application/pdf

Relation: https://research.abo.fi/en/publications/414e499b-c0a5-4738-b94c-cff849516ffd

الاتاحة: https://research.abo.fi/en/publications/414e499b-c0a5-4738-b94c-cff849516ffd
https://doi.org/10.1108/JOSM-09-2019-0275
https://research.abo.fi/ws/files/32686733/ActS.pdf
https://urn.fi/URN:NBN:fi-fe202201148455

المؤلفون: Servadio, Luigi, Mickelsson, Karl-Jacob

مصطلحات موضوعية: Customer ecosystem, rituals, service logic, liminoid, wine consumption, Social Sciences, Samhällsvetenskap, Business Administration, Företagsekonomi

وصف الملف: application/pdf

Relation: The 10 years Naples Forum on Service - Book of Abstracts of 10th Naples Forum on Services

الاتاحة: http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-47102

المؤلفون: Pura, Minna, Mickelsson, Karl-Jacob

المصدر: Pura , M & Mickelsson , K-J 2023 , ' AI as a Creative Service (AICS) : – Unleash the Artist in you! ' , Frontiers in Service 2023 , Maastricht , Netherlands , 15/06/23 - 18/06/23 .

مصطلحات موضوعية: artificial intelligence, service, role transition

Relation: https://research.abo.fi/en/publications/7062d7dd-98b6-4a16-a7c9-db19de86ba51

الاتاحة: https://research.abo.fi/en/publications/7062d7dd-98b6-4a16-a7c9-db19de86ba51

المؤلفون: Mickelsson, Karl-Jacob

المصدر: Journal of Services Marketing, 2017, Vol. 31, Issue 1, pp. 24-33.

URL الوصول: http://www.emeraldinsight.com/doi/10.1108/JSM-03-2016-0108

المؤلفون: Mickelsson, Karl-Jacob

المصدر: Mickelsson , K-J 2019 , ' Produkten måste hålla sämre! Problem kring planerad föråldring ' , Ikaros tidskrift om människan och vetenskapen , nr. 3 , s. 32–35 . < http://www.tidskriftenikaros.fi/utgivet-nummer/2019-3-sloseri/ >

وصف الملف: application/pdf

Relation: https://research.abo.fi/en/publications/c57945c0-fe3e-453a-8fbc-2470bdbbfff6

الاتاحة: https://research.abo.fi/en/publications/c57945c0-fe3e-453a-8fbc-2470bdbbfff6
https://research.abo.fi/ws/files/27281289/ikaros_3_19_Produkten_ma_ste_ha_lla_sa_mre_Problem_kring_planerad_fo_ra_ldring.pdf
http://www.tidskriftenikaros.fi/utgivet-nummer/2019-3-sloseri/
https://urn.fi/URN:NBN:fi-fe202201147262

المؤلفون: Mickelsson, Karl-Jacob

المساهمون: Heinonen, Maria Holmlund, Tore Strandvik, Kristina

المصدر: Journal of Service Management, 2013, Vol. 24, Issue 5, pp. 534-552.

URL الوصول: http://www.emeraldinsight.com/doi/10.1108/JOSM-04-2013-0095

المؤلفون: Lindström, Johanna, Mickelsson, Karl-Jacob

المصدر: Lindström , J & Mickelsson , K-J 2021 , ' Young Adults’ Media Addiction Coping Strategies: A Longitudinal Study ' , ICMME 2021 International Conference on Mass Media and Education , Los Angeles , United States , 28/10/21 - 29/10/21 pp. 178 . < https://publications.waset.org/abstracts/138441/young-adults-media-addiction-coping-strategies-a-longitudinal-study >

الاتاحة: https://research.abo.fi/en/publications/ad879751-eec8-424c-afea-b37badfed78d
https://publications.waset.org/abstracts/138441/young-adults-media-addiction-coping-strategies-a-longitudinal-study

المؤلفون: Mickelsson, Karl-Jacob

المساهمون: van der Rhee, Bo, Victorino, Liana, CERS - Centre for Relationship Marketing and Service Management, Helsinki, Marketing, Helsinki

مصطلحات موضوعية: KOTA2011

وصف الملف: application/pdf

Relation: QUIS 12: Advances in Service Quality, Innovation and Excellence; other; 177639; http://hdl.handle.net/10138/36873

الاتاحة: http://hdl.handle.net/10138/36873

المؤلفون: Heinonen, Kristina, Strandvik, Tore, Mickelsson, Karl-Jacob, Edvardsson, Bo, Sundström, Erik, 1967, Andersson, Per

المصدر: Journal of Service Management. 21(4):531-548

مصطلحات موضوعية: customer behaviour, customer relations, customers, logic, services, Företagsekonomi, Business Administration

وصف الملف: print

URL الوصول: https://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-10297

المؤلفون: Voima, Päivi, Heinonen, Kristina, Strandvik, Tore, Mickelsson, Karl-Jacob, Arantola-Hattab, Leena Johanna

المساهمون: van der Rhee, Bo, Victorino, Liana, CERS - Centre for Relationship Marketing and Service Management, Helsinki, Marketing, Helsinki

مصطلحات موضوعية: 512 Business and Management

وصف الملف: application/pdf

Relation: QUIS 12: Advances in Service Quality, Innovation and Excellence; other; 177688; http://hdl.handle.net/10138/39409

الاتاحة: http://hdl.handle.net/10138/39409

المؤلفون: Strandvik, Tore, Heinonen, Kristina, Mickelsson, Karl-Jacob

المساهمون: Wästlund, Erik, Edvardsson, Bo, Gustafsson, Anders, Bitner, Mary Jo, Rohit Verma, Hanken School of Economics, Marketing, Helsinki

مصطلحات موضوعية: 512 Business and Management, Equis Base Room

وصف الملف: application/pdf

Relation: QUIS 13: Service Excellence in Management Proceedings of the QUIS13 International Research Symposium on Service Excellence in Management, June 10-13 2013, Karlstad Sweden; Strandvik , T , Heinonen , K & Mickelsson , K-J 2013 , How Customers Involve Service Providers . in E Wästlund , B Edvardsson , A Gustafsson , M J Bitner & R V (eds) , QUIS 13: Service Excellence in Management : Proceedings of the QUIS13 International Research Symposium on Service Excellence in Management, June 10-13 2013, Karlstad Sweden . CTF - Service Research Center, Karlstad University , pp. 250-257 , 2013 International Research Symposium on Service Excellence in Management (QUIS) , Karlstad , Sweden , 10.06.2013 .; conference; PURE: 2024547; PURE UUID: e25922ca-f003-4235-8f22-6c92c569c860; http://hdl.handle.net/10138/41047

الاتاحة: http://hdl.handle.net/10138/41047

المؤلفون: Heinonen, Kristina, Strandvik, Tore, Mickelsson, Karl-Jacob, Edvardsson, Bo, Sundström, Erik, Andersson, Per

مصطلحات موضوعية: service, customer-dominant logic, co-creation, value-in-use, customer experience

URL الوصول: https://explore.openaire.eu/search/publication?articleId=od_______645::405c4d8c1ce35c4fd49230fb841c2b9b
http://dhanken.shh.fi/dspace/bitstream/10227/486/1/546-978-952-232-072-8.pdf

المؤلفون: Sundström, Erik, Edvardsson, Bo, Heinonen, Kristina, Strandvik, Tore, Mickelsson, Karl-Jacob, Andersson, Per

مصطلحات الفهرس: Business Administration, Företagsekonomi, Psychology, Psykologi, Work Sciences, Arbetslivsstudier, Religious Studies, Religionsvetenskap, Report, info:eu-repo/semantics/report, text

URL: http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-10455
Hanken School of Economics Working Papers, 0357-4598 ; 546

المؤلفون: Heinonen, Kristina, Strandvik, Tore, Mickelsson, Karl-Jacob, Edvardsson, Bo, Sundström, Erik, Andersson, Per

المساهمون: Hanken School of Economics, Department of Marketing, Marketing, Svenska handelshögskolan, Institutionen för marknadsföring, Marknadsföring

مصطلحات موضوعية: service, customer-dominant logic, co-creation, value-in-use, customer experience, Marketing

وصف الملف: application/pdf

Relation: https://doi.org/10.1108/09564231011066088; Working Papers; 546; http://hdl.handle.net/10227/486; URN:ISBN:978-952-232-072-8

الاتاحة: http://hdl.handle.net/10227/486

المؤلفون: Heinonen, Kristina, Strandvik, Tore, Mickelsson, Karl-Jacob, Edvardsson, Bo, Sundström, Erik, Andersson, Per

Relation: http://dhanken.shh.fi/dspace/bitstream/10227/486/1/546-978-952-232-072-8.pdf

الاتاحة: http://dhanken.shh.fi/dspace/bitstream/10227/486/1/546-978-952-232-072-8.pdf