المؤلفون: Mariani, Marcello M.^1,2 (AUTHOR) m.mariani@henley.ac.uk, Borghi, Matteo¹ (AUTHOR)

المصدر: International Journal of Production Research. Aug2024, Vol. 62 Issue 15, p5400-5416. 17p.

مصطلحات موضوعية: *ARTIFICIAL intelligence, *CUSTOMER satisfaction, *OPERATIONS management, *SERVICE industries, INTELLIGENCE service, TEXT mining

مصطلحات جغرافية: AMERICA, ASIA

المؤلفون: Chaudhuri, Ranjan, Chatterjee, Sheshadri, Mariani, Marcello M., Wamba, Samuel Fosso

وصف الملف: text

Relation: https://centaur.reading.ac.uk/114647/3/1-s2.0-S0040162523008508-main.pdf; https://centaur.reading.ac.uk/114647/1/Manuscript_v3_OK.docx; Chaudhuri, R., Chatterjee, S., Mariani, M. M. orcid:0000-0002-7916-2576 and Wamba, S. F. (2024) Assessing the influence of emerging technologies on organizational data driven culture and innovation capabilities: a sustainability performance perspective. Technological Forecasting and Social Change, 200. 123165. ISSN 0040-1625 doi: https://doi.org/10.1016/j.techfore.2023.123165

الاتاحة: https://centaur.reading.ac.uk/114647/
https://centaur.reading.ac.uk/114647/3/1-s2.0-S0040162523008508-main.pdf
https://centaur.reading.ac.uk/114647/1/Manuscript_v3_OK.docx

المؤلفون: Mariani, Marcello M., Bresciani, Stefano

المصدر: International Journal of Contemporary Hospitality Management, 2022, Vol. 34, Issue 9, pp. 3201-3209.

URL الوصول: http://www.emeraldinsight.com/doi/10.1108/IJCHM-09-2022-070

المؤلفون: Ek Styvén, Maria, 1969, Mariani, Marcello M., Strandberg, Carola, 1981

المصدر: Attraktiva varumärken i besöksnäringen Journal of Advertising. 49(5):540-556

مصطلحات موضوعية: Industriell marknadsföring, Industrial Marketing

وصف الملف: electronic

URL الوصول: https://urn.kb.se/resolve?urn=urn:nbn:se:ltu:diva-80782
https://doi.org/10.1080/00913367.2020.1810594
https://ltu.diva-portal.org/smash/get/diva2:1466876/FULLTEXT01.pdf

المؤلفون: Borghi, Matteo, Mariani, Marcello M., Vega, Rodrigo P., Wirtz, Jochen

وصف الملف: text

Relation: https://centaur.reading.ac.uk/113213/9/Psychology%20and%20Marketing%20-%202023%20-%20Borghi.pdf; https://centaur.reading.ac.uk/113213/1/Borghi%20et%20al,%202023,%20Service%20Robots%20and%20Online%20Ratings.pdf; Borghi, M. orcid:0000-0002-4150-1595 , Mariani, M. M. orcid:0000-0002-7916-2576 , Vega, R. P. orcid:0000-0003-1619-317X and Wirtz, J. (2023) The impact of service robots on customer satisfaction online ratings: the moderating effects of rapport and contextual review factors. Psychology & Marketing, 40 (11). pp. 2355-2369. ISSN 1520-6793 doi: https://doi.org/10.1002/mar.21903

الاتاحة: https://centaur.reading.ac.uk/113213/
https://centaur.reading.ac.uk/113213/9/Psychology%20and%20Marketing%20-%202023%20-%20Borghi.pdf
https://centaur.reading.ac.uk/113213/1/Borghi%20et%20al,%202023,%20Service%20Robots%20and%20Online%20Ratings.pdf

المؤلفون: Mariani, Marcello M., Machado, Isa, Nambisan, Satish

وصف الملف: text

Relation: https://centaur.reading.ac.uk/109121/6/1-s2.0-S0148296322008293-main.pdf; https://centaur.reading.ac.uk/109121/1/JBR_manuscript_%20accepted_Centaur.docx; https://centaur.reading.ac.uk/109121/2/Appendix.docx; Mariani, M. M. orcid:0000-0002-7916-2576 , Machado, I. and Nambisan, S. (2023) Types of innovation and artificial intelligence: a systematic quantitative literature review and research agenda. Journal of Business Research, 155 (B). 113364. ISSN 0148-2963 doi: https://doi.org/10.1016/j.jbusres.2022.113364

الاتاحة: https://centaur.reading.ac.uk/109121/
https://centaur.reading.ac.uk/109121/6/1-s2.0-S0148296322008293-main.pdf
https://centaur.reading.ac.uk/109121/1/JBR_manuscript_%20accepted_Centaur.docx
https://centaur.reading.ac.uk/109121/2/Appendix.docx

المؤلفون: Barbaglia, Martina, Bianchini, Roberto, Buttice', Vincenzo, Elia, Stefano, Mariani, Marcello M.

وصف الملف: text

Relation: https://centaur.reading.ac.uk/112869/1/1-s2.0-S107542532300056X-main.pdf; Barbaglia, M., Bianchini, R., Buttice', V., Elia, S. and Mariani, M. M. orcid:0000-0002-7916-2576 (2023) The role of environmental sustainability in the relocation choices of MNEs: back to the home country or welcome in a new host country? Journal of International Management, 29 (5). 101059. ISSN 1075-4253 doi: https://doi.org/10.1016/j.intman.2023.101059

الاتاحة: https://centaur.reading.ac.uk/112869/
https://centaur.reading.ac.uk/112869/1/1-s2.0-S107542532300056X-main.pdf

المؤلفون: Mariani, Marcello M., Hashemi, Novin, Wirtz, Jochen

وصف الملف: text

Relation: https://centaur.reading.ac.uk/111260/1/1-s2.0-S0148296323001960-main.pdf; Mariani, M. M. orcid:0000-0002-7916-2576 , Hashemi, N. and Wirtz, J. (2023) Artificial intelligence empowered conversational agents: a systematic literature review and research agenda. Journal of Business Research, 161. 113838. ISSN 0148-2963 doi: https://doi.org/10.1016/j.jbusres.2023.113838

الاتاحة: https://centaur.reading.ac.uk/111260/
https://centaur.reading.ac.uk/111260/1/1-s2.0-S0148296323001960-main.pdf

المؤلفون: Mariani, Marcello M., Borghi, Matteo

وصف الملف: text

Relation: https://centaur.reading.ac.uk/109853/3/Artificial%20intelligence%20in%20service%20industries%20customers%20assessment%20of%20service%20production%20and%20resilient%20service%20operations.pdf; https://centaur.reading.ac.uk/109853/1/IJPR_Man_NoAuthors_CENTAUR.docx; Mariani, M. M. orcid:0000-0002-7916-2576 and Borghi, M. orcid:0000-0002-4150-1595 (2023) Artificial intelligence in service industries: customers’ assessment of service production and resilient service operations. International Journal of Production Research. ISSN 0020-7543 doi: https://doi.org/10.1080/00207543.2022.2160027

الاتاحة: https://centaur.reading.ac.uk/109853/
https://centaur.reading.ac.uk/109853/3/Artificial%20intelligence%20in%20service%20industries%20customers%20assessment%20of%20service%20production%20and%20resilient%20service%20operations.pdf
https://centaur.reading.ac.uk/109853/1/IJPR_Man_NoAuthors_CENTAUR.docx

المؤلفون: Kim, Jong Min, Park, Keeyeon Ki-cheon, Mariani, Marcello M.

وصف الملف: text

Relation: https://centaur.reading.ac.uk/108345/2/1-s2.0-S0148296322008426-main.pdf; https://centaur.reading.ac.uk/108345/1/ManuscriptAnon_R3_copyedited_final_clean.pdf; Kim, J. M., Park, K. K.-c. and Mariani, M. M. orcid:0000-0002-7916-2576 (2023) Do online review readers react differently when exposed to credible versus fake online reviews? Journal of Business Research, 154. 113377. ISSN 0148-2963 doi: https://doi.org/10.1016/j.jbusres.2022.113377

الاتاحة: https://centaur.reading.ac.uk/108345/
https://centaur.reading.ac.uk/108345/2/1-s2.0-S0148296322008426-main.pdf
https://centaur.reading.ac.uk/108345/1/ManuscriptAnon_R3_copyedited_final_clean.pdf

المؤلفون: Mariani, Marcello M., Belitski, Maksim

وصف الملف: text

Relation: https://centaur.reading.ac.uk/105472/1/R3%20with%20further%20editing.pdf; https://centaur.reading.ac.uk/105472/9/1-s2.0-S0263237322000640-main.pdf; Mariani, M. M. orcid:0000-0002-7916-2576 and Belitski, M. (2023) The effect of coopetition intensity on first mover advantage and imitation in innovation-related coopetition: empirical evidence from UK firms. European Management Journal, 41 (5). pp. 779-791. ISSN 0263-2373 doi: https://doi.org/10.1016/j.emj.2022.05.001

الاتاحة: https://centaur.reading.ac.uk/105472/
https://centaur.reading.ac.uk/105472/1/R3%20with%20further%20editing.pdf
https://centaur.reading.ac.uk/105472/9/1-s2.0-S0263237322000640-main.pdf

المؤلفون: Mariani, Marcello M., Borghi, Matteo, Laker, Benjamin

وصف الملف: text

Relation: https://centaur.reading.ac.uk/109835/1/2023-01-31%20Mariani%20VoR%202.pdf; https://centaur.reading.ac.uk/109835/2/2023-01-31%20Mariani%20AAM%202.pdf; Mariani, M. M. orcid:0000-0002-7916-2576 , Borghi, M. orcid:0000-0002-4150-1595 and Laker, B. orcid:0000-0003-0850-9744 (2023) Do submission devices influence online review ratings differently across different types of platforms? A big data analysis. Technological Forecasting and Social Change, 189. 122296. ISSN 0040-1625 doi: https://doi.org/10.1016/j.techfore.2022.122296

الاتاحة: https://centaur.reading.ac.uk/109835/
https://centaur.reading.ac.uk/109835/1/2023-01-31%20Mariani%20VoR%202.pdf
https://centaur.reading.ac.uk/109835/2/2023-01-31%20Mariani%20AAM%202.pdf

المؤلفون: Mariani, Marcello M., Machado, Isa, Magrelli, Vittoria, Dwivedi, Yogesh K.

وصف الملف: text

Relation: https://centaur.reading.ac.uk/107289/9/1-s2.0-S0166497222001705-main.pdf; https://centaur.reading.ac.uk/107289/1/1-s2.0-S0166497222001705-main.pdf; Mariani, M. M. orcid:0000-0002-7916-2576 , Machado, I. orcid:0000-0003-1024-0537 , Magrelli, V. orcid:0000-0002-9647-8425 and Dwivedi, Y. K. (2023) Artificial intelligence in innovation research: a systematic review, conceptual framework, and future research directions. Technovation, 122. 102623. ISSN 0166-4972 doi: https://doi.org/10.1016/j.technovation.2022.102623

الاتاحة: https://centaur.reading.ac.uk/107289/
https://centaur.reading.ac.uk/107289/9/1-s2.0-S0166497222001705-main.pdf
https://centaur.reading.ac.uk/107289/1/1-s2.0-S0166497222001705-main.pdf

المؤلفون: Mariani, Marcello M., Al-Sultan, K, De Massis, A

وصف الملف: text

Relation: https://centaur.reading.ac.uk/99073/9/Corporate%20social%20responsibility%20in%20family%20firms%20A%20systematic%20literature%20review.pdf; https://centaur.reading.ac.uk/99073/1/Manuscript_R3.pdf; Mariani, M. M. orcid:0000-0002-7916-2576 , Al-Sultan, K. and De Massis, A. (2023) Corporate social responsibility in family firms: a systematic literature review. Journal of Small Business Management, 61 (3). pp. 1192-1246. ISSN 1540-627X doi: https://doi.org/10.1080/00472778.2021.1955122

الاتاحة: https://centaur.reading.ac.uk/99073/
https://centaur.reading.ac.uk/99073/9/Corporate%20social%20responsibility%20in%20family%20firms%20A%20systematic%20literature%20review.pdf
https://centaur.reading.ac.uk/99073/1/Manuscript_R3.pdf

المؤلفون: Hubert, Mirja, Hubert, Marco, Mariani, Marcello M.

المصدر: Psychology & Marketing ; volume 41, issue 3, page 677-692 ; ISSN 0742-6046 1520-6793

الاتاحة: http://dx.doi.org/10.1002/mar.21946
https://onlinelibrary.wiley.com/doi/pdf/10.1002/mar.21946

المؤلفون: Borghi, Matteo, Mariani, Marcello M.

المصدر: Journal of Travel Research ; volume 63, issue 5, page 1086-1111 ; ISSN 0047-2875 1552-6763

الاتاحة: http://dx.doi.org/10.1177/00472875231190610
https://journals.sagepub.com/doi/pdf/10.1177/00472875231190610
https://journals.sagepub.com/doi/full-xml/10.1177/00472875231190610

المؤلفون: Mariani, Marcello M., Perez‐Vega, Rodrigo, Wirtz, Jochen

وصف الملف: text

Relation: https://centaur.reading.ac.uk/102140/1/Psychology%20and%20Marketing%20-%202021%20-%20Mariani%20-%20AI%20in%20marketing%20%20consumer%20research%20and%20psychology%20%20A%20systematic%20literature.pdf; Mariani, M. M. orcid:0000-0002-7916-2576 , Perez‐Vega, R. orcid:0000-0003-1619-317X and Wirtz, J. orcid:0000-0002-6297-4498 (2022) AI in marketing, consumer research and psychology: a systematic literature review and research agenda. Psychology & Marketing, 39 (4). pp. 755-776. ISSN 0742-6046 doi: https://doi.org/10.1002/mar.21619

الاتاحة: https://centaur.reading.ac.uk/102140/
https://centaur.reading.ac.uk/102140/1/Psychology%20and%20Marketing%20-%202021%20-%20Mariani%20-%20AI%20in%20marketing%20%20consumer%20research%20and%20psychology%20%20A%20systematic%20literature.pdf

المؤلفون: Guizzardi, Andrea, Mariani, Marcello M., Stacchini, Annalisa

وصف الملف: text

Relation: https://centaur.reading.ac.uk/104361/9/1-s2.0-S0148296322002946-main.pdf; https://centaur.reading.ac.uk/104361/1/Anonim%20Manuscript_Repository_CENTAUR.pdf; Guizzardi, A., Mariani, M. M. orcid:0000-0002-7916-2576 and Stacchini, A. (2022) A temporal construal theory explanation of the price-quality relationship in online dynamic pricing. Journal of Business Research, 146. pp. 32-44. ISSN 0148-2963 doi: https://doi.org/10.1016/j.jbusres.2022.03.058

الاتاحة: https://centaur.reading.ac.uk/104361/
https://centaur.reading.ac.uk/104361/9/1-s2.0-S0148296322002946-main.pdf
https://centaur.reading.ac.uk/104361/1/Anonim%20Manuscript_Repository_CENTAUR.pdf

المؤلفون: Perez-Vega, Rodrigo, Hopkinson, Paul, Singhal, Aishwarya, Mariani, Marcello M.

وصف الملف: text

Relation: https://centaur.reading.ac.uk/106568/1/1-s2.0-S0148296322005665-main.pdf; Perez-Vega, R. orcid:0000-0003-1619-317X , Hopkinson, P. orcid:0000-0002-8904-2156 , Singhal, A. and Mariani, M. M. orcid:0000-0002-7916-2576 (2022) From CRM to social CRM: a bibliometric review and research agenda for consumer research. Journal of Business Research, 151. pp. 1-16. ISSN 0148-2963 doi: https://doi.org/10.1016/j.jbusres.2022.06.028

الاتاحة: https://centaur.reading.ac.uk/106568/
https://centaur.reading.ac.uk/106568/1/1-s2.0-S0148296322005665-main.pdf
https://doi.org/10.1016/j.jbusres.2022.06.028

المؤلفون: Borghi, Matteo, Mariani, Marcello M.

وصف الملف: text

Relation: https://centaur.reading.ac.uk/106481/1/1-s2.0-S0040162522003687-main.pdf; Borghi, M. orcid:0000-0002-4150-1595 and Mariani, M. M. (2022) The role of emotions in the consumer meaning-making of interactions with social robots. Technological Forecasting and Social Change, 182. 121844. ISSN 0040-1625 doi: https://doi.org/10.1016/j.techfore.2022.121844

الاتاحة: https://centaur.reading.ac.uk/106481/
https://centaur.reading.ac.uk/106481/1/1-s2.0-S0040162522003687-main.pdf