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1
المؤلفون: Jochen Wirtz, Stefanie Paluch, Werner Kunz
المصدر: NIM Marketing Intelligence Review. 14:37-41
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2
المؤلفون: Jochen Wirtz, Werner H. Kunz, Nicole Hartley, James Tarbit
المصدر: Journal of Service Research. 26:173-190
مصطلحات موضوعية: Organizational Behavior and Human Resource Management, Sociology and Political Science, Information Systems
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3Academic Journal
المؤلفون: Vinh Nhat Lu, Jochen Wirtz, Werner Kunz, Stefanie Paluch, Thorsten Gruber, Antje Martins, Paul Patterson
مصطلحات موضوعية: Uncategorized, Service robots, Artificial intelligence, AI, Literature analysis, Customers, Service employees
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4Academic Journal
المؤلفون: May O. Lwin, Jochen Wirtz, Andrea J. S. Stanaland
المصدر: Internet Research, 2016, Vol. 26, Issue 4, pp. 919-941.
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5Academic Journal
المؤلفون: Ulrich R. Orth, Jochen Wirtz, Amelia McKinney
المصدر: Journal of Service Management, 2016, Vol. 27, Issue 2, pp. 194-217.
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6
المؤلفون: Jochen Wirtz, Christian Kowalkowski
المصدر: Journal of Business & Industrial Marketing. 38:272-289
مصطلحات موضوعية: Marketing, Business and International Management
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7Academic Journal
المؤلفون: Jochen Wirtz, Sven Tuzovic, Michael Ehret
المساهمون: Professor Nelson Oly Ndubisi and Professor Rajan Nataraajan
المصدر: Journal of Service Management, 2015, Vol. 26, Issue 4, pp. 565-587.
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8
المؤلفون: Jochen Wirtz, Chen Lin, Gopal Das
المصدر: Journal of Services Marketing. 36:461-466
مصطلحات موضوعية: Marketing
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9
المؤلفون: Marcello Mariani, Jochen Wirtz
المصدر: International Journal of Contemporary Hospitality Management.
مصطلحات موضوعية: Tourism, Leisure and Hospitality Management
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10
المؤلفون: Jonas Holmqvist, Jochen Wirtz, Martin P. Fritze
المصدر: Elgar Encyclopedia of Services ISBN: 9781802202595
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11
المؤلفون: Jochen Wirtz, Patricia Chew
المصدر: Elgar Encyclopedia of Services ISBN: 9781802202595
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12
المؤلفون: James Tarbit, Nicole Hartley, Werner Kunz, Jochen Wirtz
المصدر: Elgar Encyclopedia of Services ISBN: 9781802202595
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13
المؤلفون: Jochen Wirtz, Patricia Chew
المصدر: Elgar Encyclopedia of Services ISBN: 9781802202595
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14
المؤلفون: Stefanie Paluch, Jochen Wirtz, Werner Kunz
المصدر: Elgar Encyclopedia of Services ISBN: 9781802202595
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15
المؤلفون: Patricia Chew, Jochen Wirtz
المصدر: Elgar Encyclopedia of Services ISBN: 9781802202595
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16
المؤلفون: Emmanuel Mogaji, Jochen Wirtz, Russell W. Belk, Yogesh K. Dwivedi
المصدر: International Journal of Information Management. 72:102659
مصطلحات موضوعية: Computer Networks and Communications, Library and Information Sciences, Information Systems
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17
المؤلفون: Jochen Wirtz, Christopher Lovelock
المصدر: Services Marketing. :i-xvii
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18
المؤلفون: Jochen Wirtz, Christopher Lovelock
المصدر: Services Marketing. :640-666
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19Academic Journal
المؤلفون: Jochen Wirtz, Paul G. Patterson, Werner H. Kunz, Thorsten Gruber, Vinh Nhat Lu, Stefanie Paluch, Antje Martins
مصطلحات موضوعية: Business and Management not elsewhere classified, Consumer behaviour, Ethics, Artificial intelligence, Privacy, Service robots, Markets
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20
المؤلفون: Jochen Wirtz, Christine Auer, Sylvia Hubner, Fabian Most
المصدر: Small Business Economics. 59:211-242
مصطلحات موضوعية: Value (ethics), Economics and Econometrics, Harmony (color), Entrepreneurship, Effectuation, business.industry, media_common.quotation_subject, Public relations, General Business, Management and Accounting, Conformity, Leverage (negotiation), Narrative, Sociology, Causation, business, media_common