المؤلفون: Kwanhee Kim, Mingyu Jo, Ilkyeun Ra, Sangoh Park

المصدر: IEEE Access, Vol 13, Pp 12527-12541 (2025)

مصطلحات موضوعية: Customer segmentation, customer classification, machine learning, deep neural network (DNN), customer data platform (CDP), customer relationship management (CRM), Electrical engineering. Electronics. Nuclear engineering, TK1-9971

وصف الملف: electronic resource

Relation: https://ieeexplore.ieee.org/document/10839360/; https://doaj.org/toc/2169-3536

URL الوصول: https://doaj.org/article/11b871b5adfd44d7b2cb62cec9058512

المؤلفون: Cheikh Maoulainine , Fatimattou Zahra, SOUAF , MALIKA

المصدر: Revue Française d'Economie et de Gestion; Vol. 6 No. 1 (2025): Revue Française d'Economie et de Gestion ; Revue Française d'Economie et de Gestion; Vol. 6 No 1 (2025): Revue Française d'Economie et de Gestion ; 2728-0128

مصطلحات موضوعية: Big Data, Artificial Intelligence (AI), Customer Relationship Management (CRM), Data-driven Insights, Business Strategy

وصف الملف: application/pdf

Relation: https://www.revuefreg.fr/index.php/home/article/view/1932/1554; https://www.revuefreg.fr/index.php/home/article/view/1932

الاتاحة: https://www.revuefreg.fr/index.php/home/article/view/1932

المؤلفون: Nguyen Viet Thai, Bui Thi Quynh Trang, Nguyen Le Dinh Quy, Nguyen Thi Quynh Huong, Vu Thi Thu Huyen

المصدر: Cogent Social Sciences, Vol 10, Iss 1 (2024)

مصطلحات موضوعية: CRM, loyalty, hotels, Pier Luigi Sacco, Humanities, IULM University, Milano, Italy, Customer Relationship Management (CRM), Asian Business, Social Sciences

وصف الملف: electronic resource

Relation: https://doaj.org/toc/2331-1886

URL الوصول: https://doaj.org/article/926fb7dbde3e4b879dd87c71619675da

المؤلفون: Mahadi Hasan Miraz, Abba Ya’u, Samuel Adeyinka-Ojo, James Bakul Sarkar, Mohammad Tariq Hasan, Kazimul Hoque, Hwang Ha Jin

المصدر: Cogent Business & Management, Vol 11, Iss 1 (2024)

مصطلحات موضوعية: User experience and satisfaction, perceived utility and ease of use, communication effectiveness, user acceptance and trust, customer relationship management, Customer Relationship Management (CRM), Business, HF5001-6182, Management. Industrial management, HD28-70

وصف الملف: electronic resource

Relation: https://doaj.org/toc/2331-1975

URL الوصول: https://doaj.org/article/0a7cab4798cb4571bb478ad1b3c0ae44

المؤلفون: Morgan, Todd, Friske, Wesley, Kohtamäki, Marko, Mills, Paul

المصدر: Journal of Business & Industrial Marketing, 2023, Vol. 39, Issue 4, pp. 857-870.

URL الوصول: http://www.emeraldinsight.com/doi/10.1108/JBIM-03-2022-0142

المؤلفون: Nikma Yucha, Hwihanus Hwihanus

المصدر: Indonesian Interdisciplinary Journal of Sharia Economics, Vol 7, Iss 3 (2024)

مصطلحات موضوعية: Promotion, Customer Relationship Management (CRM), Trust, Customer Loyalty, Islam, BP1-253, Economics as a science, HB71-74

وصف الملف: electronic resource

Relation: https://www.e-journal.uac.ac.id/index.php/iijse/article/view/5259; https://doaj.org/toc/2621-606X

URL الوصول: https://doaj.org/article/5ad9def5b9544396ad14bb04fb004add

المؤلفون: Schenk, Birgit, Dolata, Mateusz, Schwabe, Christiane, Schwabe, Gerhard

المصدر: Information Technology & People, 2021, Vol. 37, Issue 2, pp. 944-965.

URL الوصول: http://www.emeraldinsight.com/doi/10.1108/ITP-06-2020-0374

المؤلفون: Hui Zhang, Weihua Zhang

المصدر: Heliyon, Vol 10, Iss 17, Pp e37229- (2024)

مصطلحات موضوعية: Customer Relationship Management (CRM), Churn prediction, GWO-attention-ConvLSTM model, Time series, Customer satisfaction analysis, Science (General), Q1-390, Social sciences (General), H1-99

وصف الملف: electronic resource

Relation: http://www.sciencedirect.com/science/article/pii/S2405844024132604; https://doaj.org/toc/2405-8440

URL الوصول: https://doaj.org/article/409ecbbb6da14e7baa739965e7b589f3

المؤلفون: Nikma Yucha, Hwihanus Hwihanus

المصدر: Indonesian Interdisciplinary Journal of Sharia Economics, Vol 7, Iss 3 (2024)

مصطلحات موضوعية: Promotion, Customer Relationship Management (CRM), Trust, Customer Loyalty, Islam, BP1-253, Economics as a science, HB71-74

وصف الملف: electronic resource

Relation: https://e-journal.uac.ac.id/index.php/iijse/article/view/5259; https://doaj.org/toc/2621-606X

URL الوصول: https://doaj.org/article/f7aa62aeefd5469bb5e33ace47466a76

المؤلفون: Alwi Rizki, Sujoko Sujoko, Nur Wening

المصدر: Indonesian Interdisciplinary Journal of Sharia Economics, Vol 7, Iss 2 (2024)

مصطلحات موضوعية: Customer Relationship Management (CRM), Customer Relationship Management (CRM), Bonding, Trust, Empathy, Reciprocity, Islam, BP1-253, Economics as a science, HB71-74

وصف الملف: electronic resource

Relation: https://e-journal.uac.ac.id/index.php/iijse/article/view/4534; https://doaj.org/toc/2621-606X

URL الوصول: https://doaj.org/article/c3592d37d06a4bebb17a12b03c0c69cb

مصطلحات موضوعية: industrial management, quality management, production and operations management, logistics and supply chain management, performance and productivity management, customer relationship management (crm), Management. Industrial management, HD28-70

وصف الملف: electronic resource

Relation: https://jimp.sbu.ac.ir/page_249.html?lang=en; https://jimp.sbu.ac.ir/; https://jimp.sbu.ac.ir/journal/aim_scope?lang=en; https://jimp.sbu.ac.ir/journal/authors.note?lang=en

URL الوصول: https://doaj.org/toc/2645-4165

المؤلفون: Rodica Manuela Gogonea, Liviu Cătălin Moraru, Dumitru Alexandru Bodislav, Loredana Maria Păunescu, Carmen Florentina Vlăsceanu

المصدر: Journal of Theoretical and Applied Electronic Commerce Research, Vol 19, Iss 1, Pp 340-361 (2024)

مصطلحات موضوعية: electronic commerce, clusters, similarities and disparities, customer relationship management (CRM) and secure transactions, risk of poverty, level of internet access of households, Business, HF5001-6182

وصف الملف: electronic resource

Relation: https://www.mdpi.com/0718-1876/19/1/18; https://doaj.org/toc/0718-1876

URL الوصول: https://doaj.org/article/7daaa90262d84de09517c5ce9113afeb

المؤلفون: Buha Vesna, Lečić Rada, Berezljev Ljiljana

المصدر: Trendovi u Poslovanju, Vol 12, Iss 1, Pp 9-19 (2024)

مصطلحات موضوعية: artificial intelligence (ai), business, transformation, customer service, customer relationship management (crm), Business, HF5001-6182

وصف الملف: electronic resource

Relation: https://scindeks-clanci.ceon.rs/data/pdf/2334-816X/2024/2334-816X2401009B.pdf; https://doaj.org/toc/2334-816X; https://doaj.org/toc/2334-8356

URL الوصول: https://doaj.org/article/9d72269e4bd74880935aace094aebbdc

المؤلفون: Bellayová, Terézia, Student, Yazbek, Vanessa, Docent, Schrimpelova, Mira, Begeleider, Dr. Josef Raabe Slovakia, Ltd., Bratislava, Slowakije

المساهمون: International Business, HZ University of Applied Sciences@@@Domein Business, Vitality & Hospitality

مصطلحات موضوعية: customers satisfaction, marketing, Customer relationship management (CRM), publishers, Bratislava (Slovakia)

URL الوصول: https://surfsharekit.nl/public/4639bc8f-4623-40ff-943d-1e3b9d0ec686
https://surfsharekit.nl/objectstore/8eb2ba66-c093-4b3d-bdc5-f7dc9f0439ec
https://surfsharekit.nl/objectstore/3152efe9-b8ad-4903-82a8-aa29ded969de

الاتاحة: http://www.hbo-kennisbank.nl/en/page/hborecord.view/?uploadId=sharekit_hz:oai:surfsharekit.nl:4639bc8f-4623-40ff-943d-1e3b9d0ec686

المؤلفون: Triasmono Triasmono, Mu'minatus Sholichah, Eva Desembrianita

المصدر: Palapa: Jurnal Studi Keislaman dan Ilmu Pendidikan, Vol 11, Iss 2, Pp 694-714 (2023)

مصطلحات موضوعية: customer relationship management (crm), election decision, school location, service quality, word of mouth (wom), Islam, BP1-253

وصف الملف: electronic resource

Relation: https://ejournal.stitpn.ac.id/index.php/palapa/article/view/3803; https://doaj.org/toc/2338-2325; https://doaj.org/toc/2540-9697

URL الوصول: https://doaj.org/article/5f7a65ea33c84f61b2cd39925b2663aa

المؤلفون: Ellin Devihana Pratiwi, Catur Apriono

المصدر: Buletin Pos dan Telekomunikasi: Media Komunikasi Ilmiah, Vol 21, Iss 1, Pp 1-17 (2023)

مصطلحات موضوعية: customer relationship management (crm), customer satisfaction, telecommunications operator, dematel-based anp (danp), simple additive weighting (saw), Telecommunication, TK5101-6720

وصف الملف: electronic resource

Relation: https://bpostel.kominfo.go.id/index.php/bpostel/article/view/370; https://doaj.org/toc/1693-0991; https://doaj.org/toc/2443-1524

URL الوصول: https://doaj.org/article/caabcd88955e4c4b822564511b0dfcdb

المؤلفون: Wakabayashi Muroya, José Luis

المساهمون: University/Department: Universitat Ramon Llull. ESADE-BS - Màrqueting, Operacions i Finances

Thesis Advisors: Costa Guix, Gerard

المصدر: TDX (Tesis Doctorals en Xarxa)

مصطلحات موضوعية: Customer lifetime value (CLV), management process, Peruvian companies, distribution channel, Customer relationship management (CRM), valor de ciclo de vida del cliente (CLV), procesos de gestión, empresas peruanas, canal de distribución, Gestión de la relación con el cliente (CRM), valor de cicle de vida del client (CLV), processos de gestió, empreses peruanes, canal de distribució, gestió de la relació amb el client (CRM), Management Sciences

وصف الملف: application/pdf

URL الوصول: http://www.tdx.cat/TDX-0214111-111306
http://hdl.handle.net/10803/9185

المؤلفون: Rangelov D.

المصدر: Sciences of Europe, 145, 33-40, (2024-07-26)

مصطلحات موضوعية: Global Key Account Management (GKAM), Intercultural Competence, Multinational Corporations (MNCs), Customer Relationship Management (CRM), Communication Platforms, Data Analytics, Cultural Diversity, Technology Integration

Relation: https://doi.org/10.5281/zenodo.12909625; https://doi.org/10.5281/zenodo.12909626; oai:zenodo.org:12909626

الاتاحة: https://doi.org/10.5281/zenodo.12909626

المؤلفون: Alves dos Santos, Sara Cristina, Maccari, Emerson Antônio, Kniess, Cláudia Terezinha

المصدر: Revista Ibero-Americana de Estratégia; Vol. 23 No. 3 (2024): Sept./Dec.; e25741 ; Revista Ibero-Americana de Estratégia; Vol. 23 Núm. 3 (2024): sept./dic.; e25741 ; Revista Ibero-Americana de Estratégia; v. 23 n. 3 (2024): set./dez.; e25741 ; 2176-0756

مصطلحات موضوعية: digital transformation, Information and Communication Technology (ICT), Customer Relationship Management (CRM), mobile application, dynamic capabilities, transformação digital, Tecnologia da Informação e Comunicação (TIC), aplicativo móvel, capacidades dinâmicas, transformación digital, Tecnología de la Información y Comunicación (TIC), aplicativo móvil, capacidades dinámicas

وصف الملف: application/pdf

Relation: https://periodicos.uninove.br/riae/article/view/25741/11177; https://periodicos.uninove.br/riae/article/view/25741/11178; https://periodicos.uninove.br/riae/article/view/25741

الاتاحة: https://periodicos.uninove.br/riae/article/view/25741

المؤلفون: Ismatullayeva Shoira Nurlibekovna

المصدر: МЕДИЦИНА, ПЕДАГОГИКА И ТЕХНОЛОГИЯ: ТЕОРИЯ И ПРАКТИКА, 2(6), 462-465, (2024-06-30)

مصطلحات موضوعية: Internet of Things (IoT), Artificial Intelligence (AI), Blockchain, Export development, Supply chain management, Inventory management, Predictive maintenance, Market analysis, Customer relationship management (CRM), Automation, Smart contracts, Transparency, Traceability, Security, Digital transformation, Global market, Efficiency, Real-time data, Data-driven insights, International trade

Relation: https://doi.org/10.5281/zenodo.12730198; https://doi.org/10.5281/zenodo.12730199; oai:zenodo.org:12730199

الاتاحة: https://doi.org/10.5281/zenodo.12730199