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    المؤلفون: , Chen, Hsiao-wei

    المساهمون: 淡江大學企業管理學系碩士班, 楊立人, Yang, Li-Ren

    Relation: 中文文獻: 1. 尤克強(2001)。知識管理與創新。台北市:天下遠見出版。 2. 古金華(2009)。壽險業保單商品設計與組合特性對顧客信任與顧客滿意影響之探討。淡江大學經營管理碩士在職專班碩士論文。 3. 朱勇(2011)。基於價值創造的知識管理路徑分析。科技進步與對策,28(7)。 4. 何憶菁(2011)。台灣資訊電子產業企業生命周期與價值創造之攸關性研究。東海大學管理碩士在職專班碩士論文。 5. 林東清(2003)。知識管理。台北,智勝圖書公司。 6. 林怜岑(2007)。影響績效之知識管理要素。國立中山大學公共事務管理研究所碩士論文。 7. 李明軒、秋如美(譯),競爭優勢(上)(1996)。原著Competitive Advantage by Michael Porter(Author)台北,天下文化。 8. 洪震宇(2003)。天下雜誌第274期。台北,天下雜誌。 9. 洪瑞麟(譯)2006。新產品上市這樣做就對了。原著New Product Launch: 10 Proven Strategies by Schneider, Joan/Yocum, Jeanne(Author),臉譜出版。 10. 吳思華(1994)。世界經理文摘, 第 89 期 , 74-87。 11. 吳曼寧(2000)。我國綜合證劵商風險管理之研究。國立台灣大學會計學研究所碩士論文。 12. 周文祥(譯)1998。巨變時代的管理。原著Peter F.Drucker(Author),中天出版。 13. 周衛東(2009)。基于財產險產品特性進行產品創新與行銷。Gansu Finance,12,12-13。 14. 嵩(2004)。新金融商品開發活動之執行品質與績效─台灣銀行業及保險業之研究。台大管理論叢,14(2),49-78。 15. 維仁(2006)。新產品優勢與新產品績效:上市能力與時機之干擾效果。實踐大學企業管理研究所碩士論文。 16. 志翔(2011)。銷售人員屬性、信任、顧客滿意度與購買意願關係之研究-以信任與顧客滿意度為中介變數。南華大學企業管理研究所碩士論文。 17. 許雅雯(2011)。台灣企業知識管理策略類型之研究。淡江大學企業管理研究所碩士論文。 18. 張筱雯(2002)。知識管理與員工滿意度之個案研究-以中央健保局南區分局為例。國立成功大學企業管理研究所碩士論文。 19. 張俊傑(2010)。創意產品特性、購買情境對大學生衝動性購買行為之影響-以衝動性購買特質與組合價值為區隔變數。正修科技大學經營管理研究所碩士論文。 20. 黃文仙(2002)。顧客互動強度、顧客知識管理能力及顧客特性對新產品績效影響之研究-以台灣資訊軟體產業為例。中原大學企業管理學系碩士論文。 21. 蔡坤宏(2006)。新產品優勢與新產品績效:市場導向與上能力之干擾。國立台北大學企業管理學系碩士論文。 22. 業靜芳(1998)。我國銀行業風險管理之研究。大葉大學事業經營研究所碩士論文。 23. 蕭惠丰(2002)。產物保險公司知識移轉之探討-以富邦產物高雄分公司為例。國立成功大學企業管理研究所碩士論文。 24. 賴承郁(2006)。台灣資訊軟體產業之資源基礎、價值創造與顧客在購意願之研究。逢甲大學經營管理碩士在職專班碩士論文。 25. 勤業管理顧問公司(2000)。知識管理的第一本書。商周出版城邦發行,台北。 26. 楊育群(2001)。知識管理在電信服務業客服中心之研究。國立成功大學企業管理研究所碩士論文。 27. 靳炯彬(2001)。以企業界知識管理探討未來圖書館經營之展望。第五屆兩岸中華文化經營管理學術研討會論文集,17~33。 28. 劉常勇(1999)。對於知識管理的基本認識。中山大學企管系論文。 29. 傅振(譯)2009。後資本社會主義。原著Post-Capitalist Society by Peter F.Drucker(Author),東方出版。 英文文獻: 1. 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