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1Dissertation/ Thesis
المؤلفون: 彭湘庭, Peng, Siang-Ting
المساهمون: 工業工程與管理系, 林均燁, Justin, J.Y., Lin
مصطلحات موضوعية: 服務創新, 精實服務, 服務設計思考, 使用者經驗設計, service innovation, lean service, service design thinking, user experience design
وصف الملف: 1917256 bytes; application/pdf
Relation: 109CYUT0031004; http://ir.lib.cyut.edu.tw:8080/handle/310901800/39270; http://ir.lib.cyut.edu.tw:8080/bitstream/310901800/39270/1/109CYUT0031004-002.pdf
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2Academic Journal
المؤلفون: 黃建中, Hwang, Ken-Chung
المساهمون: 趙義隆教授, 臺灣大學：商學研究所碩士在職專班國際企業管理組
مصطلحات موضوعية: 精實生產, 精實六標準差, 精實服務, 組織變革, 看板方式, Lean Production, Lean Six Sigma, Lean Solution, Organizational change, Kanban Process
وصف الملف: 1289705 bytes; application/pdf
Relation: 中文部份 1.江烘貴著 品質變革歷程 ― 從防衛機制到創新行為 ，中華民國品質學會第 40 屆年會，高雄市分會第 30 屆年會暨第 10 屆全國品質管理研討會論文集，2004/11/6 2.江瑞坤、大野義男、侯東旭著 豐田精實系列：豐田的三位一體生產系統 ，財團法人中衛發展中心發行，2007/01 3.麥可•喬治、戴夫•羅蘭斯、比爾•凱索著，丁惠民譯 精實六標準差簡單講 (What is Lean Six Sigma )，McGraw-Hill(Asia)，2005/07 4.麥可•喬治(Michael George) 著，葉俊億譯 服務精實六標準差 (Lean Six Sigma for Service )，經濟部中小企業處出版，2005/12 5.麥可•喬治(Michael George) 著，樂為良譯 精實六標準差 (Lean Six Sigma)，McGraw-Hill(Asia)，2006/03。 6.詹姆斯•沃馬克(James P.Womack) 丹尼爾•瓊斯(Daniel T.Lones)著，褚耐安譯 精實服務 (Lean Solutions )，經濟新潮社，2007 英文部份 1.Adams, Larry Controlling The Manufacturing Process - Get Lean and Improve Quality ,Oct 2002 2.Bozzone, Vincent Lean Manufacturing for Job Shops , Nov 2001 3.Leavitt, H. J., "Applied Organizational Change in Industry: Structural, Technological and Humanistic Approaches," in Handbook of Organizations, ed. James G. March(Skokie, Ⅲ. : Rand McNally, 1965), p 1144-1168 4.Smith, Andrew , Eddie Oczkowski , Charles Noble and Robert Macklin , New management practices and enterprise training in Australia ,p 32-33 5.Snee, R. D.,Impact of Six Sigma on quality engineering , Journal of Quality Technology , 33 (4), p 391-406; 2000 網站部份 1.TOYOTA 中文網站 看板管理 http://www.toyota.com.tw/about/about_produce_index06.asp 2.元智大學企業管理學系陳光榮副教授著 組織變革之探討- 以高科技產業為例 ，經濟部網站，http://www.moea.gov.tw/~ecobook/season/sag3-a3.htm 3.台灣通訊 第10 期 什麼是六標準差 ，2004/07， http://www.ul.com.tw/news_nl/2004-issue10/page7.htm 4.清華大學工業工程與工程管理系蘇朝墩教授著 六標準差 ，清華大學品質研究中心網站，http://www.qrc.nthu.edu.tw/QRC/studyQ/SS/index.htm 5.鄭詩釧著 組織激勵 ，2006/10/24 ，http://class.snwes.tyc.edu.tw/office/UploadDocument/1894_%B2%D5%C2%B4%BFE%C0y.ppt; zh-TW; http://ntur.lib.ntu.edu.tw/handle/246246/63694; http://ntur.lib.ntu.edu.tw/bitstream/246246/63694/1/ntu-96-P93746028-1.pdf
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3Dissertation/ Thesis
المؤلفون: 潘文超
مصطلحات موضوعية: 資料採礦, 選址優化, 精實服務, 銀行服務滿意度, 社會網絡分析, 廣義迴歸神經網路, 果蠅演算法, 灰關聯分析, 分量回歸, Data Mining, Location Optimization, Lean Service, Bank Service Satisfaction, Social Network Analysis, General Regression Neural Networks, Fruit Fly Optimization Algorithm, Grey Relational Analysis, Quantile Regression
وصف الملف: 169 bytes; text/html
Relation: http://ir.lib.ntust.edu.tw/handle/987654321/69402; http://ir.lib.ntust.edu.tw/bitstream/987654321/69402/1/index.html
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4Dissertation/ Thesis
المؤلفون: 朱世榮, Chu, Shyh-Long
المساهمون: 管理學院: 財務金融組, 指導教授: 李存修, 朱世榮, Chu, Shyh-Long
مصطلحات موضوعية: 動態能力, 組織運作體系, 精實服務, Dynamic Capability, Business Operation System, Lean Service
Time: 65
وصف الملف: 1067460 bytes; application/pdf
Relation: http://ntur.lib.ntu.edu.tw/handle/246246/274118; http://ntur.lib.ntu.edu.tw/bitstream/246246/274118/1/ntu-104-P01745026-1.pdf
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5
المساهمون: 修平技術學院精實生產管理研究所
Time: 16
وصف الملف: 1296951 bytes; application/pdf
Relation: 修平學報 21, 169-190; http://ir.hust.edu.tw/dspace/handle/310993100/3529
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6Dissertation/ Thesis
المؤلفون: 廖寧瑋
المساهمون: 黃思明
Relation: 中文文獻; Daniel D.，鍾從定、賴其勛譯，2009，研究方法：量化與質化方法的探究，鼎茂; Earl，B.，陳文俊譯，2007，社會科學研究方法，雙葉書廊; Womack，J. P.，Jones，D. T.，Roos，D.，李裕昆譯，1994，臨界生產方式，中華企業管理發展中心; Womack，J. P.，Jones，D. T.，鍾漢清譯，2004，精實革命：消除浪費、創造獲利的有效方法，經濟新潮社; Womack，J. P.，Jones，D. T.，褚耐安譯，2007，精實服務：生產、製造、消費端全面消除浪費，創造獲利，經濟新潮社; 大野耐一，林耀川譯，1981，豐田生產方式與現場管理，中華企業管理發展中心; 王舒，2009，IT零售渠道競爭分析及賣場轉型之融資策略，復旦大學 高級管理人員工商管理碩士論文; 楊錦洲，2008，從精實生產到精實消費，品質月刊，2008.03，pp. 23-26; 葉重新，2001，教育研究法，台北市：心理出版社; 網站資料; 中國慧聰行業研究，2008，http://info.it.hc360.com/2008/09/031728244844-7.shtml; 國際數據中心IDC，2009，http://www.idc.com.cn/research/detail.jsp?id=MzEy; 錢高峰，2008，中外管理雜誌刊，http://magazine.sina.com/globalmanage/200810; 英文文獻; Alavi, M. and Carlson, P. (1992), A Review of MIS Research and Disciplinary Development, Journal of Management Information System, Spring, Vol. 8, No. 4, pp.45-62.; Brown, L. D., (1993). Earnings Forecasting Research : Its Implications for Capital Markets Research, International Journal of Forecasting 9, pp. 295-320.; Calvasina, R. V., Calvasina, E. J. & Calvasina, G. E., (1989), Beware the New Accounting Myths, Management Accounting 12, pp. 41-45.; Chen-Yu , H. J. & D. H. Kincade, (2001), “Effects of Product Image at Three Stages of The Consumer Decision Process for Apparel Products: Alternative Evaluation, Purchase and Post-Purchase, ” Journal of Fashion Marketing and Management, 5, pp29-43.; Demby, E., (1973), Psychographics and Form Where It Comes, Lifestyle and Psychographics. W.D.Wells (eds.), Chicago AMA, pp. 22.; Druckman, D. (2005). Doing research : methods of inquiry for conflict analysis. Thousand Oaks, Calif.: Sage Publications.; Ebrahimpour, M. & Schonberger, R. J., (1984). The Japanese Just-In-Time/ Total Quality Control Production System: Potential for Developing Countries, International Journal of Production Research 22(3), pp.422-426.; Engel, J.F., Kollat, D. and Blackwell, R.D., (1973), Consumer Behavior, 2nd ed., Rinehart and Winston Inc., pp. 38-45.; Engel, J.F., Kollat, D. and Blackwell, R.D., (1982), Consumer Behavior, 4th ed., Chicago Dryden Press, p. 678.; Engel, J.F., Blackwell, R.D. and Miniard, P.W., (1993), Consumer Behavior, 7th ed., Fort Worth, Dryden Press, pp. 53.; Gilbert, J. P., (1990). The States of JIT Implementation and Development in the USA, International Journal of Production Research 28(6), pp.1099-1109; Goldman, S. L., Nagel, R. N. & Preiss, K., (1995), Agile Competitors and Virtual Organizations : Strategies for Enriching the Customer. New York, NY: Van Nostrand Reinhol; Hawkins, D. I., R. J. Best and K. A. Coney, (1995), Consumer Behavior, 6th ed., Irwin, Chicago, IL.; Herriott R. E. and Firestone W. A. (1983), Multisite Qualitative Policy Research: Optimizing Description and Generalizability, Educational Researcher, Vol. 12, No. 2, pp. 14-19; Howard, J.A. and Sheth, J.N., (1969), The Theory of Buyer Behavior, Appleton-Century-Crofts Co., N. Y., pp. 28-45.; Katayama, O. (1996). Japanese business into the 21st century. London; Atlantic Highlands, N.J.: Athlone.; Kotler, P., (1997), Marketing Management: Analysis, Planning Implementation and Control, 9th ed., Prentice-Hall Inc., pp. 35-65.; Liker, J., (2004). The Toyota Way: 14 Management Principles from The World’s greatest manufacture. New York: McGraw-Hill.; Lummus, R. R. & Wilson, L. D., (1992). When JIT IS Not JIT, Production and Inventory Managemwnt Journal 33(2), pp. 61-65; Nicosia, F.M., (1966), Consumer Decision Process: Marketing and Advertising Implications, Englewood Cliffs, Prentice-Hall, N. J., pp. 13-28.; Ohno, T., (1982). How the Toyota Production System Was Created, Japanese Economics Studies 10(4), pp. 83-101.; Renn, O. and Swaton, E., (1984), Psychological and Sociological Approach to Study Risk Perception, Environment International 10, pp. 557-575.; Walters, C. Glenn and Paul, Gordon W., (1970), Consumer behavior: an integrated framework, R. D. Irwin.; Warnecke, H. J. & Huser, M., (1995). Lean Production, International Journal of Production Economics 41, pp. 37-43.; Yin, R. (1994). Case study research: Design and methods, 2nd ed. Beverly Hills, CA: Sage Publishing.; G0097355042; http://nccur.lib.nccu.edu.tw//handle/140.119/51545; http://nccur.lib.nccu.edu.tw/bitstream/140.119/51545/-1/504201.pdf
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7Dissertation/ Thesis
المؤلفون: 楊惠雯
مصطلحات موضوعية: 智慧型自助商店, 價值鏈, 創新擴散, 自助服務科技, 流通服務產業, 精實服務, 精實解決方案, Intelligence Self-Service Stores(ISSSs), Value C
وصف الملف: 148 bytes; application/octet-stream
Relation: http://ir.lib.ntust.edu.tw/handle/987654321/7683; http://ir.lib.ntust.edu.tw/bitstream/987654321/7683/1/
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8Dissertation/ Thesis
المؤلفون: 廖寧瑋