المؤلفون: Batmetan, Johan Reimon, Rawis, Joulanda A.M, Tambingon, Henny N., Kambey, Joseph

المصدر: International Journal of Information Technology and Education; Vol. 2 No. 2 (2023): March 2023; 119-137 ; 2809-8463

مصطلحات موضوعية: information technology, IT infrastructure library, leadership, service strategy, university

وصف الملف: application/pdf

Relation: http://ijite.jredu.id/index.php/ijite/article/view/110/85; http://ijite.jredu.id/index.php/ijite/article/view/110

الاتاحة: http://ijite.jredu.id/index.php/ijite/article/view/110

المؤلفون: Zahrothul Ain, Alifia Ayu, Safitri, Cutifa

المصدر: JURNAL TEKNIK INFORMATIKA; Vol 16, No 2 (2023): JURNAL TEKNIK INFORMATIKA; 204-214 ; 2549-7901 ; 1979-9160

مصطلحات موضوعية: IT Service Management, IT Infrastructure Library, Incident Management, Machine Learning

وصف الملف: application/pdf

Relation: https://journal.uinjkt.ac.id/index.php/ti/article/view/31439/pdf; https://journal.uinjkt.ac.id/index.php/ti/article/downloadSuppFile/31439/9533; https://journal.uinjkt.ac.id/index.php/ti/article/view/31439

الاتاحة: https://journal.uinjkt.ac.id/index.php/ti/article/view/31439
https://doi.org/10.15408/jti.v16i2.31439

المؤلفون: Hani Fitria Rahmani, Erna Hikmawati

المصدر: Jurnal AKSI (Akuntansi dan Sistem Informasi), Vol 5, Iss 1, Pp 6-12 (2020)

مصطلحات موضوعية: it infrastructure library (itil), system development life cycle (sdlc), accountant, auditor., Accounting. Bookkeeping, HF5601-5689

وصف الملف: electronic resource

Relation: http://journal.pnm.ac.id/index.php/aksi/article/view/431; https://doaj.org/toc/2528-6145; https://doaj.org/toc/2541-3198

URL الوصول: https://doaj.org/article/26386d6723e5489c876675f888ddfe49

المؤلفون: Purnamasari, Nita, Karini, Zulia, Waluyo, Retno

المصدر: Infoman's : Jurnal Ilmu-ilmu Manajemen dan Informatika; Vol. 15 No. 1 (2021): Infoman's; 59-64 ; 2615-3467 ; 1978-3310 ; 10.33481/infomans.v15i1

مصطلحات موضوعية: Evaluasi, IT Infrastructure Library, Service Operation

وصف الملف: application/pdf

Relation: https://ejournal.stmik-sumedang.ac.id/index.php/infomans/article/view/162/80; https://ejournal.stmik-sumedang.ac.id/index.php/infomans/article/view/162

الاتاحة: https://ejournal.stmik-sumedang.ac.id/index.php/infomans/article/view/162

المؤلفون: М, А. Л. (Алимжанова), В, П. А. (Панарина)

المصدر: International Journal of Information and Communication Technologies

مصطلحات موضوعية: ценность для клиента, ИТ-аутсорсинг, библиотека инфраструктуры ин-формационных технологий (ITIL), бизнес-процесс, корреляция Пирсона, Customer value, IT outsourcing, IT Infrastructure Library (ITIL), business pro-cess, Pearson correlation, Indonesia

وصف الملف: application/pdf

Relation: https://www.neliti.com/publications/407014/the-value-of-it-outsourcing-for-the-client

الاتاحة: https://www.neliti.com/publications/407014/the-value-of-it-outsourcing-for-the-client

المؤلفون: Sjögren, Viktor, Linderson, Adam

مصطلحات موضوعية: IT Service Management, IT Infrastructure Library, Small to Medium Enterprises, Små till medelstora verksamheter, Information Systems, Systemvetenskap, informationssystem och informatik

وصف الملف: application/pdf

الاتاحة: http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-130895

المؤلفون: Muhammad Imran, Abdul Baqi

مصطلحات موضوعية: IT infrastructure, Library users, Quality Services, Suggestions, Information Literacy

URL الوصول: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::58fe16b249f6be9fbd31a2189181e2ac

المؤلفون: Novakova, Galia, Dahel, Nasr-Eddine

المساهمون: Naval Postgraduate School (U.S.), Business & Public Policy (GSBPP)

مصطلحات موضوعية: Lean Six Sigma, IT process and service improvement, IT infrastructure library, integration

وصف الملف: 2 p.; application/pdf

Relation: https://hdl.handle.net/10945/62043

الاتاحة: https://hdl.handle.net/10945/62043

المؤلفون: Chunpir, Hashim Iqbal

مصطلحات موضوعية: FeUSE, FeUSE framework, eScience, eResearch, Federated IT Organisation, user support process, scientist support in eScience, service desk, 004 Informatik, 54.00 Informatik: Allgemeines, 54.08 Informatik in Beziehung zu Mensch und Gesellschaft, 54.80 Angewandte Informatik, ITSM, IT infrastructure library, Prozessmanagement, Organisation, User Generated Content, Benutzer, ddc:004

URL الوصول: http://nbn-resolving.de/urn:nbn:de:gbv:18-73301
https://ediss.sub.uni-hamburg.de/handle/ediss/6376

المؤلفون: Kazimerz W. Krupa, Wojciech Krupa, Pavlo Skotny

المصدر: Ekonomiczne Problemy Usług, Vol 117 (2015)

مصطلحات موضوعية: IT Infrastructure Library, cloud computing, virtual cloud, Marketing. Distribution of products, HF5410-5417.5, Finance, HG1-9999

وصف الملف: electronic resource

Relation: https://wnus.edu.pl/epu/pl/issue/48/article/1335/; https://doaj.org/toc/1896-382X; https://doaj.org/toc/2353-2866

URL الوصول: https://doaj.org/article/6bb0ff9e594b4c6b81b252cb796e26e4

المؤلفون: Aileen Cater-Steel, Wui-Gee Tan

المصدر: Australasian Journal of Information Systems, Vol 17, Iss 1 (2011)

مصطلحات موضوعية: Green IS/IT, IT Infrastructure Library, ITIL, IT Service Management, sustainable computing, Information technology, T58.5-58.64, Electronic computers. Computer science, QA75.5-76.95

Relation: http://journal.acs.org.au/index.php/ajis/article/view/609; https://doaj.org/toc/1449-8618; https://doaj.org/article/0d3a28a732ca4d2a9b38bc105d0fd1ab

الاتاحة: https://doi.org/10.3127/ajis.v17i1.609
https://doaj.org/article/0d3a28a732ca4d2a9b38bc105d0fd1ab

المؤلفون: Aileen Cater-steel

المساهمون: The Pennsylvania State University CiteSeerX Archives

المصدر: http://eprints.usq.edu.au/4442/1/Cater-Steel_IJISSS_v1n2.pdf.

مصطلحات موضوعية: Organizational culture, Outsourcing of IS, Process Improvement, IS Operations Activities, Systems Life Cycle Management, Information Services Organization, Service Quality, IT service management, IT Infrastructure Library

وصف الملف: application/pdf

Relation: http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.469.3175; http://eprints.usq.edu.au/4442/1/Cater-Steel_IJISSS_v1n2.pdf

الاتاحة: http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.469.3175
http://eprints.usq.edu.au/4442/1/Cater-Steel_IJISSS_v1n2.pdf

المؤلفون: Čudanov, Mladen, Jaško, Ondrej, Jevtić, Miloš

المصدر: Info M

مصطلحات موضوعية: situacioni pristup, produktivnost, organizacija, informacione i komunikacione tehnologije, IT Service management, IT Infrastructure Library, Configuration Management Data Base

Relation: https://rfos.fon.bg.ac.rs/handle/123456789/453; conv_621

الاتاحة: https://rfos.fon.bg.ac.rs/handle/123456789/453

المؤلفون: Wui-gee Tan, Aileen Cater-steel, Mark Toleman, Rachel Seaniger

المساهمون: The Pennsylvania State University CiteSeerX Archives

المصدر: http://eprints.usq.edu.au/3599/1/Tan_Cater-Steel_Toleman_Seaniger.pdf.

مصطلحات موضوعية: IT Infrastructure Library, ITIL, public sector, case study

وصف الملف: application/pdf

Relation: http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.333.5231; http://eprints.usq.edu.au/3599/1/Tan_Cater-Steel_Toleman_Seaniger.pdf

الاتاحة: http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.333.5231
http://eprints.usq.edu.au/3599/1/Tan_Cater-Steel_Toleman_Seaniger.pdf

المؤلفون: Heimann, Erik

المساهمون: Eicker, Stefan (Akademische Betreuung), Eicker, Stefan

مصطلحات موضوعية: Digitalisierung, IT infrastructure library, ddc:000, IT infrastructure library -- Digitalisierung -- Service management, Fakultät für Wirtschaftswissenschaften, ddc:004, Wirtschaftswissenschaften, Service management

وصف الملف: getrennte Zählung; 301 Seiten zzgl. Anhang 109 Seiten

URL الوصول: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::3e9ec3ab505e52ab87c722adeecb3635
https://duepublico2.uni-due.de/receive/duepublico_mods_00070280

المؤلفون: Aileen Cater-steel, Wui-gee Tan

المساهمون: The Pennsylvania State University CiteSeerX Archives

المصدر: http://eprints.usq.edu.au/998/1/Cater-Steel_Tan_IT_Governance.pdf.

مصطلحات موضوعية: Key Words, IT Service management, IT infrastructure library, ITIL, Control objectives for information and related technology, CobiT

وصف الملف: application/pdf

Relation: http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.91.1982; http://eprints.usq.edu.au/998/1/Cater-Steel_Tan_IT_Governance.pdf

الاتاحة: http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.91.1982
http://eprints.usq.edu.au/998/1/Cater-Steel_Tan_IT_Governance.pdf

المؤلفون: Holzer, Marco

مصطلحات موضوعية: ITIL 4, ITIL V3, IT Service Management, ITIL, IT infrastructure library, cloud computing, Datenschutzgrundverordnung, Datenschutz, general data protection regulation

وصف الملف: text/html

URL الوصول: https://explore.openaire.eu/search/publication?articleId=od_____10668::08d30d03fe17a056a2b303af8304c94a

المؤلفون: Jashanica, Labinot

مصطلحات موضوعية: Natürliche Sprache, machine learning, ITIL, IT infrastructure library, service desk, ITSM, natural language processing, artificial intelligence, Maschinelles Lernen, Datenverarbeitung

وصف الملف: text/html

URL الوصول: https://explore.openaire.eu/search/publication?articleId=od_____10668::4fe961cea492a863e50df136a637342c

المؤلفون: Thümer, Ingrid

مصطلحات موضوعية: Bestandsentwicklung, Leitung der Universitätsbibliothek, PIZ, Patentinformationszentrum, Personal, info:eu-repo/classification/ddc/020, ddc:020, info:eu-repo/classification/ddc/050, ddc:050, Benutzungsordnung, Bestand, Dienstleistungsangebot, IT infrastructure library, Jobrotation, Struktur, Öffnungszeit

Relation: urn:nbn:de:bsz:ch1-qucosa-66543; qucosa:19483

الاتاحة: https://monarch.qucosa.de/id/qucosa%3A18751
https://monarch.qucosa.de/api/qucosa%3A18751/attachment/ATT-0/
https://monarch.qucosa.de/api/qucosa%3A18751/attachment/ATT-1/

المؤلفون: Schuldt, Hauke

المساهمون: Dorn, Jürgen

مصطلحات موضوعية: Enterprise 2.0, IT Infrastructure Library, ITIL, IT Service Management, ITSM, Wissen, Wissensmanagement, Prozesse, Knowledge, Knowledge Management, Processes

وصف الملف: VII, 112 S.

Relation: https://resolver.obvsg.at/urn:nbn:at:at-ubtuw:1-55768; http://hdl.handle.net/20.500.12708/10034; AC07811684; urn:nbn:at:at-ubtuw:1-55768

الاتاحة: https://resolver.obvsg.at/urn:nbn:at:at-ubtuw:1-55768
https://hdl.handle.net/20.500.12708/10034